Apprentice Sales Assistant HMV RETAIL LIMITED

We are looking for an enthusiastic individual to join our apprenticeship programme with a passion for our product range and an appetite to learn. You’ll be working as an Apprentice Sales Assistant as part of our store team, delivering great customer service and earning a salary as you learn all about our business and working in retail.

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Closing date: 06 Oct 2017

Apprenticeship summary

  • Weekly wage


  • Working week

    5 days out of 7 per week (all apprenticeship training activity will take place within your working hours), Days and Shifts TBC

    Total hours per week: 30.00

  • Apprenticeship duration

    13 months

  • Possible start date

    09 Oct 2017

  • Date posted

    5 days ago

  • Apprenticeship level

    Intermediate Level Apprenticeship

  • Reference number


  • Positions

    1 available

As an Apprentice Sales Assistant you will be learning how to:

  • Deliver a high standard of customer service at all times by matching products and services to customer needs
  • Demonstrate excellent selling techniques learned throughout the programme in order to achieve individual and store targets
  • Become conversant with all products we offer and influence customers’ purchasing decisions by providing accurate information on product offers
  • Replenish product accurately to maintain excellent on-shelf availability and high retail standards
  • Merchandise product effectively to maximise commercial oppportunities
  • Implement the Company Health & Safety guidelines learned through your induction and comply with legal requirements to minimise risk to colleagues and customers
  • Carry out work in an environmentally responsible manner, acting on opportunities to save energy and materials and to recycle waste

You will be required to work weekends, some evenings and public/bank holidays including Boxing Day and New Year’s Day.

Requirements and prospects

Desired skills

  • Good verbal communication skills
  • The ability to order products alphabetically
  • Basic familiarity with using a computer
  • Good organisation skills

Personal qualities

  • Enthusiasm for delivering customer service in a retail environment
  • Friendly and polite
  • Enjoys working in a team
  • Willingness to learn
  • An interest in the products we sell at HMV
  • Able to listen to others

Qualifications required

  • GCSE Grade C or equivalent in Maths and English preferred or equivalent

Future prospects

If successful, you will be offered a permanent position The Apprenticeship Programme will last for a minimum of 13 months and on completion of the Programme you will become a permanent Sales Assistant

About the employer

hmv Retail Ltd is a leading specialist retailer of music, film, games and technology products with over 130 hmv and Fopp stores around the UK and an online store at hmv’s rich heritage stretches back nearly 100 years to 1921 when its first store in London’s Oxford Street was officially opened by the celebrated British Composer and conductor, Sir Edward Elgar.




14 18

High Street


S1 2GE

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Training provider

  • Retailer level 2
  • Functional skills in Maths and English at level 2 (if required)

Apprenticeship standard

Retail > Retailer

Training provider


Applications for this apprenticeship are being processed by Access Training


Olivia Shilvock 0115 9596706

Before you apply

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Closing date: 06 Oct 2017