Apprentice IT Assistant Smart Systems It Ltd

We have clients with International Offices, in China, Hong Kong and the US. We support Microsoft Servers and Clients as well as OSX, mobile technology and network communications equipment. The role will be to act as support to a Senior IT Engineer. This engineer will be your immediate line manager and mentor.

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Closing date: 02 Oct 2017

Apprenticeship summary

  • Weekly wage


  • Working week

    Monday to Friday 9-5.30

    Total hours per week: 37.50

  • Apprenticeship duration

    15 months

  • Possible start date

    09 Oct 2017

  • Date posted

    14 Sep 2017

  • Apprenticeship level

    Advanced Level Apprenticeship

  • Reference number


  • Positions

    1 available

 The role will be to act as support to a Senior IT Engineer.

This engineer will be your immediate line manager and mentor.

The work will cover support and installation for the following technologies:

  • Server and client systems (Microsoft, Linux and Apple)
  • IP and Mobile Telephony,
  • Network Infrastructure
  • Internet and Security Systems
  • Some liaison will be required with 3rd Party suppliers and clients, both remotely and face to face. Onsite and remote support tasks will be required, on a daily basis.
  • There may be the opportunity to work overtime and some weekend work to cover office relocations and critical maintenance and upgrades.

Requirements and prospects

Desired skills

  • Experience in Microsoft Client Operating systems.
  • Some travel between client locations will be required both within the Greater London area and to parts of the UK.
  • Attention to details is most important.

Personal qualities

  • An interest in technology
  • Strong organisation and time management
  • Willingness to learn
  • Excellent customer service skills

Qualifications required

Ideally a minimum 5 GCSE’s C and above Including Maths, English and ICT (or equivalents)

Future prospects

Progression opportunities beyond the apprenticeship.

Things to consider

Apprenticeship National Minimum Wage (ANMW): The National Minimum Wage for Apprentices is £3.50 per hour. This is the legal minimum pay per hour applying to 16-18-year-old apprentices and those aged 19 and over in the first year of their apprenticeship. For apprentices 19 or over who have completed their first year and are continuing their apprenticeship, the National Minimum wage appropriate to their age applies. It is highly important that you do not contact the Employers directly – any attempt of this may invalidate candidate’s application. Should you have any queries regarding your Application or the job itself, please contact your 3aaa Training Academy.

About the employer

Smart Systems IT was formed in 2005 We are a small IT firm supporting a varied client base mainly in Central London. Restaurant Companies form a core of our business and we provide both Head Office Support, Refurbishments and Network Installation for clients such as Gourmet Burger Kitchen, Franco Manca, The Real Greek, Tonkotsu and MEATLiquor.


Smart Systems It Ltd



Adam & Eve Mews


W8 6UJ

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Training provider

Throughout the duration of your Apprenticeship you will be required to attend the 3aaa Technology Academy in Kings Cross Academy for up to 8 weeks on a block release basis for structured training. The remainder of your training will be completed in the workplace with your Employer. You will work towards a Level 3 Diploma in Infrastructure Technician. The qualifications consist of:

  • Level 3 diploma in Infrastructure technician
  • Level 2 Functional skills in English, Math and IT (Where applicable)


Apprenticeship standard

Digital Industries > Infrastructure Technician

Training provider


Applications for this apprenticeship are being processed by ASPIRE ACHIEVE ADVANCE LIMITED


Before you apply

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Closing date: 02 Oct 2017