Business Administration Apprentice Topsham Surgery

To assist in carrying out general reception and administration support and duties in a busy GP Surgery.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 06 Oct 2017

Apprenticeship summary

  • Weekly wage


  • Working week

    37 hours per week (9am- 5pm with 1 hour lunch break, Monday-Friday).

    Total hours per week: 37.00

  • Apprenticeship duration

    12 months

  • Possible start date

    16 Oct 2017

  • Date posted

    5 days ago

  • Apprenticeship level

    Intermediate Level Apprenticeship

  • Reference number


  • Positions

    1 available

An exciting opportunity has arisen for a Business Administration Apprentice to work for a busy and thriving GP Surgery with premises at Topsham and Glasshouse Lane.

The role is to provide general administration support and you will learn how a GP Surgery is run and what is involved.

This is a very interesting, varied and busy role.

Candidates need to have excellent customer service skills and a good telephone manner.

After appropriate training they should be able to demonstrate good organisational skills and the initiative to work on their own.

Candidates should be enthusiastic to learn a wide range of duties in a very busy GP Surgery.

Duties involved will be:

  • Reception duties involving the meeting and greeting of patients
  • Making appointments for patients
  • Filing
  • Scanning
  • Data inputting
  • Dealing with patients and other Healthcare Professionals on the telephone
  • General office administration
  • Photocopying
  • Stocking of rooms

Requirements and prospects

Desired skills

  • Good telephone manner
  • Competent with IT
  • Confidence
  • Keen to learn

Personal qualities

Applicants need to be hardworking and willing to learn in a busy environment.

Candidates need to display a professional and good friendly positive manner when dealing with patients and other Healthcare Professionals.

Qualifications required

GCSE (or equivalent) grades A*-C (9-4) in English and Maths.

Future prospects

You could go onto study at the Level 3 Business Administration.

About the employer

Welcome to The Topsham & Glasshouse Medical Centres"At Topsham and Glasshouse Lane Surgeries we aim to deliver the highest quality health care to our patients and to treat all our patients promptly, courteously, with equality and in complete confidence"


Topsham Surgery


Holman Way



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Training provider

Level 2 Business Administration apprenticeship with one day a week college training and on the job assessments and observations.

  • Level 2 NVQ in Business Administration
  • Level 2 Certificate in Principles of Business and Administration
  • Employee Rights and Responsibilities (ERR) - embedded within Level 2 Certificate in Principles of Business and Administration
  • Level 1 Functional Skills in English, Maths, and ICT (where applicable)

Apprenticeship framework

Business and Administration

Training provider


Applications for this apprenticeship are being processed by Exeter College


Charlotte Wylie

Employer's Application Instructions

If you are interested in applying for this vacancy then please click on the 'Apply Now' link and complete our Application Form.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 06 Oct 2017