Receptionist/Administrator Apprentice Foresight North East Lincolnshire Ltd.

We are seeking an applicant who has experience working in an office environment and has good customer service skills; experience working with people with disabilities is desirable but not essential.

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Closing date: 09 Oct 2017

Apprenticeship summary

  • Weekly wage

    £151.88 - £264.38

    Wages explained

    The current National Minimum Wage rates are £4.05 an hour for 16 - 17 year olds, £5.60 an hour for 18 - 20 year olds and £7.05 for anyone aged 21 and over.
    Apprentices are paid for their normal working hours and training that’s part of their apprenticeship(usually one day per week).

  • Working week

    you will be working 37.5 hours across the working week.

    Total hours per week: 37.50

  • Apprenticeship duration

    12 months

  • Possible start date

    10 Oct 2017

  • Date posted

    7 days ago

  • Apprenticeship level

    Intermediate Level Apprenticeship

  • Reference number

    VAC001310216

  • Positions

    1 available

The duties of the job role will include:

  • Dealing with visitors and telephone enquiries, signposting as appropriate.
  • To receive and assist visitors and deal with telephone enquiries and to record and forward all messages to the relevant recipient.
  • To be responsible for the completion of the health & safety register.
  • To record incoming and outgoing mail.
  • To ensure the reception area and offices remains presentable.
  • Day to day administration involved with the smooth running of the organisation.
  • Arranging meetings and minute taking.
  • To use Microsoft Office Package (Word, Excel, Publisher, PowerPoint, Access and Outlook).
  • To maintain a database.
  • To develop and maintain filing systems as appropriate.
  • Enrolment, initial assessment and registration onto project/s of participants.
  • To promote and champion the benefits of the organisation at all times.
  • To deal with admin and financial matters.
  • To prepare publicity material and be involved in publicity strategies using design software.
  • To undertake basic computer maintenance.
  • To undertake and rectify day to day issues within the community centre.
  • To manage stock control for the centre.
  • To assist with project based activities.
  • To prepare and answer correspondence.
  • To take an active part in events organised by Foresight.
  • To perform such duties as reasonably correspond to general character of the post and to be commensurate with its level of responsibility.
  • To work within the Foresight policies on confidentiality, health and safety, equal opportunities and racial equality at all times.

Requirements and prospects

Desired skills

  • Working knowledge of general office equipment (essential).
  • Excellent organisational and time-management skills (essential).
  • Good attention to detail to maintain quality control and standards (essential).
  • A good level of grammar and customer understanding (Customer service) (essential).
  • Basic understanding of working on an Apple operating system (desirable).
  • Basic photography and image-editing knowledge (desirable).
  • Prepare (steam/iron) clothes when necessary (desirable).

Personal qualities

  • Effective communication
  • Computer and Technical literacy
  • Teamwork skills
  • Planning and organizing
  • Adaptability
  • Flexibility
  • Positive attitude

Qualifications required

GCSE A*-D Maths & English or the equivalent.

Future prospects

Opportunities for full time employment.

About the employer

Foresight (North East Lincolnshire) Limited operates throughout North and North East Lincolnshire to meet the needs and requirements of disabled people, their families and carers. Our Mission Statement is “To provide the way forward for the disabled community of North and North East Lincolnshire and surrounding areas. Empowering individuals to a new beginning, a brighter future and a full and enjoyable life.” The organisation is active in influencing policy through partnership and network working. Foresight is well represented on various steering groups and committees including local government, primary care trust and the voluntary sector forum. The organisation promotes active citizenship assisting to remove the barriers to social exclusion. We encourage participation through volunteering and strive to offer a professional service of the highest quality, underpinned by communication and consultation with our service users and working in partnership with other agencies involved with service delivery.

Employer

Foresight North East Lincolnshire Ltd.

Address

60

Newmarket Street

Grimsby

DN32 7SF

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Training provider

Intermediate NVQ in Business Administration, plus functional skills and technical certificate. The training will be provided by Hull College.

Apprenticeship framework

Business and Administration

Training provider

HULL COLLEGE

Applications for this apprenticeship are being processed by Hull College

Contact

HCUK Training 0300 330 2010 apprenticeships@hcuktraining.co.uk


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Closing date: 09 Oct 2017