Customer Service & Sales Apprentice B M T R

Founded in 1919, BMTR is one of the UK’s oldest Independent tyre retailer’s and has been a family run business for almost 100 years. They are looking to recruit a keen enthusiastic and confident Customer Service Apprentice to work in a busy office environment.

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Closing date: today

Apprenticeship summary

  • Weekly wage

    £140.00

    Wages explained

    The current National Minimum Wage for an apprentice is £3.50 an hour. This rate applies to apprentices under 19 and those aged 19 or over who are in their first year.
    Apprentices must be paid at least the minimum wage rate for their age if they are aged 19 or over and have completed their first year.
    The minimum wage rates are £5.60 an hour for 18-20 year olds and £7.05 for anyone aged 21 and over.
    Apprentices are paid for their normal working hours and training that’s part of their apprenticeship (usually one day per week).

  • Working week

    40 hours per week (includes Saturday mornings 8:30am-12:30pm) between 8:30am - 5:30pm

    Total hours per week: 40.00

  • Apprenticeship duration

    52 weeks

  • Possible start date

    10 Oct 2017

  • Date posted

    14 Sep 2017

  • Apprenticeship level

    Intermediate Level Apprenticeship

  • Reference number

    VAC001310139

  • Positions

    2 available

Key Responsibilities of a Customer Service Apprentice will include:

  • Receiving inbound calls from existing customers and providing quotations
  • During quiet times making outbound calls to existing customers to discuss their needs
  • Chasing quotations once provided
  • To be knowledgeable about the particular product
  • Always providing impeccable customer service
  • Processing orders on a daily basis from existing customer base
  • Developing relationships with customers
  • Answering customer queries via telephone or email

Requirements and prospects

Desired skills

Desired Skills & Experience of a Customer Service Apprentice:

  • Very confident
  • Ability to work in a fast paced environment
  • A very keen individual and eager to learn
  • Good telephone skills
  • Team player

Personal qualities

Driven and keen to progress.

Qualifications required

A* - C GCSE English & Maths or equivalent.

Future prospects

A full time job for the right candidate.

Things to consider

Competitive Bonus Scheme in Place!

About the employer

BMTR is one of the UK's oldest independent tyre retailers. Founded in 1919 by J.J. Smith, and remains family owned to this day. Our flagship outlet in Perry Barr is Birmingham's largest tyre and wheel outlet, with the latest in alignment and MOT technology. With over 50,000 tyres in stock at all times, we cater for almost every tyre requirement, our buying power also enables us to keep are prices extremely competitive.

Employer

B M T R

Address

103 115

Walsall Road

Birmingham

B42 1TU

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Training provider

Customer Service Level 2 and Functional Skills in English & Maths if required.

Apprenticeship framework

Customer Service

Training provider

Nova Training

Applications for this apprenticeship are being processed by Nova Training Ltd

Contact

Corrie Squire 07969090117 corrie.squire@novatraining.co.uk


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Closing date: today