The ideal candidate will be new to estate agency, no experience required as full training will be given but be interested in becoming an estate agent. You will have an outgoing personality, love talking to people, have a passion for property, great organisational skills, be very adaptable and be motivated by excellent service.

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Closing date: 30 Sep 2017

Apprenticeship summary

  • Weekly wage


  • Working week

    Monday-Friday 9am-5:30pm Saturday 10am-4pm every other Saturday you will be required to work

    Total hours per week: 37.50

  • Apprenticeship duration

    12 months

  • Possible start date

    01 Oct 2017

  • Date posted

    14 Sep 2017

  • Apprenticeship level

    Intermediate Level Apprenticeship

  • Reference number


  • Positions

    1 available

 Essential functions & basic duties:

  • Communicating over the telephone with clients and colleagues
  • Meet and greet visitors
  • Use excellent customers service continuously
  • Managing in house computer systems
  • Providing information to potential customers
  • Advertising properties on the website
  • Keeping track of maintenance issues
  • Ensuring keys are signed in and out

Requirements and prospects

Desired skills

  • Excellent people skills to be able to adapt to all levels and age groups
  • High level of motivation
  • Attention to detail
  • Excellent communication skills & telephone manner
  • Ability to multi-task
  • Excellent Numeracy and Literacy skills

Personal qualities

  • Sound knowledge of Microsoft, Excel packages
  • Ability to work independently and as part of a team
  • Punctual
  • Efficient
  • Be able to use own initiative
  • Ambitious individual, who is driven to achieve successful results

Qualifications required

  • A*-C GCSE grades are desirable in Maths English and ICT however not essential

Future prospects

This employer is looking for someone who has an interest in working within an estate agents and who wants to grow and progress within the company.

Things to consider

Can you get to and from this location on time on a daily basis? Apprenticeship National Minimum Wage (ANMW): The National Minimum Wage for Apprentices is £3.50 per hour from 1st April 2017. This is the legal minimum pay per hour applying to 16-18 year old apprentices and those aged 19 and over in the first year of their apprenticeship. For apprentices 19 or over who have completed their first year and are continuing their apprenticeship, the National Minimum wage appropriate to their age applies.

About the employer

We are a new vibrant independent agent specialising in residential sales and lettings. Although we are based in North Shields we cover North Tyneside and more! We have created a highly experienced team who have a wealth of local knowledge spanning more than 18 years, with their passion for sales & marketing we will soon become an agent of choice. By choosing us you can be confident in a professional friendly service which our team strives to achieve the best possible outcome for every client.




A 2

North Shields

NE29 0JF

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Training provider

  • Customer Service Practitioner qualification 
  • In house training to be provided by the employer 
  • Functional skills in Maths English and ICT to be provided by the training provider 

Apprenticeship standard

Customer service > Customer Service Practitioner

Training provider


Applications for this apprenticeship are being processed by Key Training Ltd


Sharon Lynn

Before you apply

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Closing date: 30 Sep 2017