Apprentice Office Administrator WEST MIDLANDS DOUBLE GLAZING LIMITED

Looking for an enthusiastic and reliable individual, able to work well on their own whilst contributing to the efforts of the team. You will be working closely with the company directors, dealing with our sales enquiries both via the telephone and face-to-face.

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Closing date: 30 Oct 2017

Apprenticeship summary

  • Weekly wage

    £131.25

    Wages explained

    The current National Minimum Wage for an apprentice is £3.50 an hour. This rate applies to apprentices under 19 and those aged 19 or over who are in their first year.
    Apprentices must be paid at least the minimum wage rate for their age if they are aged 19 or over and have completed their first year.
    The minimum wage rates are £5.60 an hour for 18-20 year olds and £7.05 for anyone aged 21 and over.
    Apprentices are paid for their normal working hours and training that’s part of their apprenticeship (usually one day per week).

  • Working week

    Monday - Friday, 9am - 5pm

    Total hours per week: 37.50

  • Apprenticeship duration

    12 months

  • Possible start date

    06 Nov 2017

  • Date posted

    14 Sep 2017

  • Apprenticeship level

    Intermediate Level Apprenticeship

  • Reference number

    VAC001309526

  • Positions

    1 available

Looking for an enthusiastic and reliable individual, able to work well on their own whilst contributing to the efforts of the team.

You will be working closely with the company directors, dealing with:

  • Our sales enquiries both via the telephone and face-to-face.

The main focus of the work will be on:

  • Order processing, therefore attention to detail is a main requirement.
  • All orders will be sent directly to you, and you will be responsible for inputting the data onto our in-house software, and passing the manufacturing details to the Production team within the factory.
  • You will also have to liaise with our suppliers to ensure all products required for an installation job are ready and delivered to us before an installation is due to take place.
  • You will be responsible for booking installations for our customers and dealing with any complaints and enquires on the phone as well.
  • There may be times when an order has been delivered or manufactured incorrectly, so we need a strong candidate who can quickly and efficiently rectify the mistake, whilst reassuring the customer.
  • There is also an element of cash handling, as deposits and payments do come into the office through our retail and trade customers.

We need a strong candidate, looking for a challenge, hoping to make a difference.


Requirements and prospects

Desired skills

  • Accurate
  • Attention to detail
  • IT skills

Personal qualities

  • Communication skills
  • Discretion
  • Smart appearance and team work

Qualifications required

Ideally 5 GCSEs (or equivalent), 2 of which must be Maths and English GCSEs (or equivalent) at grades A*-C.

Future prospects

Progress to Level 3 Business and Administration course.

Things to consider

How will you travel to work and college?

About the employer

Our team have over 20 years experience in designing and manufacturing quality home improvement products at affordable prices. We use these skills and experience to create a product that will suit your tastes and needs. Our bespoke service means that we pay attention to detail ensuring quality workmanship in every item we produce.

Employer

WEST MIDLANDS DOUBLE GLAZING LIMITED

Address

77

Overhand Street, Overend Street

West Bromwich

B70 6EY

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Training provider

  • Level 2 NVQ in Business and Administration
  • Level 2 Technical Certificate
  • Level 1 Functional Skills
  • Employee Rights and Responsibilities (ERR)
  • Personal Learning and Thinking Skills (PLTS)

Apprenticeship framework

Business and Administration

Training provider

SANDWELL COLLEGE

Applications for this apprenticeship are being processed by Sandwell College

Contact

Kam Sahota


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Closing date: 30 Oct 2017