Apprentice Receptionist/Administrator Q3 Academy

Q3 Academy are seeking to appoint an enthusiastic and efficient apprentice Administrator to the school's busy reception.

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Closing date: 27 Sep 2017

Apprenticeship summary

  • Weekly wage


    Wages explained

    The current National Minimum Wage for an apprentice is £3.50 an hour. This rate applies to apprentices under 19 and those aged 19 or over who are in their first year.
    Apprentices must be paid at least the minimum wage rate for their age if they are aged 19 or over and have completed their first year.
    The minimum wage rates are £5.60 an hour for 18-20 year olds and £7.05 for anyone aged 21 and over.
    Apprentices are paid for their normal working hours and training that’s part of their apprenticeship (usually one day per week).

  • Working week

    Monday - Friday

    Total hours per week: 37.50

  • Apprenticeship duration

    13 months

  • Possible start date

    02 Oct 2017

  • Date posted

    14 Sep 2017

  • Apprenticeship level

    Intermediate Level Apprenticeship

  • Reference number


  • Positions

    1 available

Duties include:

  • Switchboard operation and supervision.
  • Dealing with telephone enquiries to the Academy
  • Ensuring that all appropriate visitors to the Academy are correctly ID’d (Safeguarding) including Supply Staff.
  • Hospitality to Visitors.
  • Academy Tour Guide
  • General Administration Duties.
  • Greeting visitors to the Academy, signing in and out, issuing security/ID passes and correct clearances are submitted accordingly.
  • General Word processing, desktop publishing, Excel Spreadsheets and SIMS ICT tasks.
  • Duplicating and distributing information as and when necessary within the role.
  • Dealing with emergencies that are reported to reception.
  • Dealing with Alarm Activations.
  • Monitor Student Uniform and Makeup etc.
  • Booking of Rooms etc.
  • Ensure the image of the reception area is maintained to a high standard.
  • Daily incoming and outgoing post and emails.
  • Ability to work as a team to ensure reception is fully covered during holiday times

Requirements and prospects

Desired skills

  • An organised approach and excellent time management skills
  • Good communication skills
  • The ability to work well as part of a team
  • Computer literacy and good keyboard skills
  • A good level of English spelling and grammar
  • Good numeracy skills
  • Accuracy and attention to detail
  • The ability to use your own initiative

Personal qualities

  • Ability to work well as part of a team
  • A courteous and mature approach to colleagues, visitors and telephone callers
  • Able to demonstrate enthusiasm and high standards of professionalism
  • A flexible approach to work
  • Good attention to detail
  • Organised
  • Self motivated
  • Willingness and determination to learn

Qualifications required

Grade C and above at GCSE Level or equivalent in Maths and English is desired.

Future prospects

Possibility of full time employment for the right apprentice applicant.

About the employer

Q3 Academy are an academy like secondary school based in Great Barr. Q3 Academy pride themselves on being a vibrant and exciting place to learn and grow for their students.


Q3 Academy


Wilderness Lane


B43 7SD

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Training provider

  • Level 2 Certificate in Business Administration
  • Functional Skills at Level 2 in Maths, English and ICT if not already acquired

Apprenticeship framework

Business and Administration

Training provider

Pathway College

Applications for this apprenticeship are being processed by Pathway First Limited


Kieran Lawrence 07772 223505

Before you apply

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Closing date: 27 Sep 2017