Apprentice IT Support Technician Mick George Ltd

Due to continued business expansion we now seek an enthusiastic and committed Technician to join our busy IT Operations department based at our head office in Huntingdon. The successful candidate will have the opportunity to gain extensive knowledge of IT and Operations, supported by our team of experienced individuals.

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Closing date: 02 Oct 2017

Apprenticeship summary

  • Weekly wage


  • Working week

    Monday- Friday 0800-1700 (18+) Monday- Friday 0830-1700 or 0800-1630 (16-17)

    Total hours per week: 42.50

    (the hours are based on the candidate being over 18)

  • Apprenticeship duration

    18 months

  • Possible start date

    09 Oct 2017

  • Date posted

    13 Sep 2017

  • Apprenticeship level

    Advanced Level Apprenticeship

  • Reference number


  • Positions

    2 available

  • Assisting with helpdesk and telephone support.
  • Dealing with frontline support by talking staff through a series of actions.
  • Dealing with the logging of photocopier / printer problems and escalating as appropriate.
  • Assisting the team with software updates.
  • Rollout new equipment to departments.
  • Supporting the IT Operations Manager with the configuration and installation of new computer hardware and software.
  • Supporting the IT Operations Manager with server administration.
  • Assisting with IT Stock control, inventories and general house keeping.
  • Assisting with general IT and Telecoms moves and patching.
  • General administration relating to operational contracts.
  • Assisting with office moves and the procurement of furniture for those moves.

Requirements and prospects

Desired skills

  • Good general software and hardware skills.
  • Numerate.
  • Excellent attention to detail.

Personal qualities

  • Skilled communicator.
  • Willingness to learn.

Qualifications required

  • Full UK driving Licence is desirable but not essential.
  • GCSE grades A-C in English and Maths.

Future prospects

Upon successful completion of the apprenticeship, you will be offered the opportunity to continue your career at Mick George Ltd as permanent It Support Technician.

Things to consider

•May be some working from external sites.

About the employer

Mick George Ltd is a leading partner for Aggregate Supply, Waste Management and Recycling Services, Ready Mix Concrete Supply, Earthworks, Demolition, Asbestos Removal and Facilities Management. We are a rapidly expanding business with the potential to offer individuals long and stable careers and continued development.


Mick George Ltd



Lancaster Way


PE29 6XU

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Training provider

  • Day release at college.
  • All aspects of IT hardware and software support and operational moves to be taught in the workplace.
  • Level 3 Diploma in ICT Professional Competence.
  • Level 3 Certificate in ICT Principles and Systems.

Apprenticeship framework

IT, Software, Web & Telecoms Professionals

Training provider


Applications for this apprenticeship are being processed by Cambridge Regional College


Mark Gale-Jones

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Closing date: 02 Oct 2017