Hospitality Apprentice The Crown Inn

An excellent opportunity for the right candidate to work for a family run business as part of a great team. This opportunity is available for somebody to support and assist with Front of House and to present a professional image when taking orders.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 01 Oct 2017

Apprenticeship summary

  • Weekly wage

    £150.00

  • Working week

    40 hours per week, Monday-Friday, 8am-5pm

    Total hours per week: 40.00

  • Apprenticeship duration

    12 months

  • Possible start date

    15 Oct 2017

  • Date posted

    13 Sep 2017

  • Apprenticeship level

    Intermediate Level Apprenticeship

  • Reference number

    VAC091060022

  • Positions

    1 available

You will develop skills and knowledge whilst working as a hospitality apprentice and you will be contributing to maintaining high levels of customer service and ensuring that the reputation of the business is high.

Duties include:

  • Greeting customers as they arrive
  • Provide a high level of customer service at all times
  • Taking orders for drinks
  • Serving drinks and food (not hot food)
  • Dealing with bill payments
  • Making sure tables are clean and tidy
  • Maintaining the cleanliness of the establishment

Cellarwork includes taking deliveries, stock rotation, cleaning lines, racking casks and preparing the pub for the day and night ahead.

We do also offer all our staff extra training opportunities with our partnership with Everards Brewery. Things like basic food hygiene, first aid, basic health and safety, bronze and silver cellar courses. We encourage all our staff to complete as many of these as they can and at no cost to the staff.

Candidates must be 18 to be able to serve alcohol.


Requirements and prospects

Desired skills

  • Literacy
  • Numeracy
  • Communication (informing others, listening to instructions, passing on messages)
  • Customer service skills
  • Works well under pressure
  • Effective team member (keeps others informed, reports issues, deals with disagreements constructively etc.)

Personal qualities

  • High standard of personal presentation, punctuality and initiative
  • Polite and helpful
  • Responsive and enthusiastic
  • Positive approach to dealing with people
  • Able to work effectively alone and as a part of a team

Qualifications required

A*-D GCSE (or equivalent) in English and Maths.

Future prospects

This apprenticeship has previously been completed and the previous apprentice is now a permanent full time member of staff who is learning additional responsibilities. There is also an opportunity for progression onto Level 3 apprenticeship

Things to consider

May involve working Saturdays and job is standing for the majority of the day.

About the employer

At the Crown Inn we provide 14 real ales, 6 real ciders, 2 craft beers, many malt whiskies and premium gins, together with a great selection of wines, including Lyme Bay fruit wines. Although we do not provide meals we do offer a range of snacks including freshly made cobs, pork pies and cheeseboards.

Employer

The Crown Inn

Address

Church Street

Beeston

Nottingham

NG9 1FY

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Training provider

  • Level 2 NVQ Diploma in Hospitality Services
  • Level 2 Technical Certificate
  • Level 1 Functional Skills in English and Maths (where applicable)
  • Employee Rights and Responsibilities (ERR)
  • Personal Learning and Thinking Skills (PLTS)

Apprenticeship framework

Hospitality

Training provider

CENTRAL COLLEGE NOTTINGHAM

Applications for this apprenticeship are being processed by Central College Nottingham

Contact

Nick Proverbs


Employer's Application Instructions

Please click on the link provided to apply. If you require assistance with applying for this Apprenticeship please contact us on 0115 9457260 or email on business@centralnottingham.ac.uk


This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 01 Oct 2017