Apprentice Receptionist/Administrator Manor Villages Limited

Serves visitors by greeting, welcoming and handling any queries appropriately. Maintains telecommunications system. Maintains office. Deals with enquiries and property viewing requests sent via email. Liaises with tenants for property viewings and planned maintenance works. Manage the office diary. Processes bookings and produces.

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Closing date: 28 Sep 2017

Apprenticeship summary

  • Annual wage


  • Working week

    Monday to Friday, 9am-5pm - 1 hour for lunch.

    Total hours per week: 37.00

  • Apprenticeship duration

    12 months

  • Possible start date

    05 Oct 2017

  • Date posted

    6 days ago

  • Apprenticeship level

    Intermediate Level Apprenticeship

  • Reference number


  • Positions

    1 available

Day to day duties to include:

  • Welcomes visitors by greeting them, in person or on the telephone; answering and dealing with inquiries, or referring them to the correct person where necessary.
  • Maintains security by following procedures; monitoring sign in book; issuing and logging master keys.
  • Arranges any viewings, giving residents minimum 24 hours’ notice and confirming the viewing with the prospective tenant. Contacts viewing the next working day for feedback.
  • Carries out any onsite viewings.
  • Processes bookings, inputting information onto database and producing all booking paperwork.
  • Managing bookings and chasing up all outstanding paperwork.
  • Maintains safe and clean reception area by complying with procedures, rules, and regulations.
  • Maintains continuity among work teams by documenting and communicating actions, changes and messages.
  • Contributes to team effort by accomplishing related results as needed.

Requirements and prospects

Desired skills

  • Use of Microsoft Office.
  • Listening skills.
  • Professionalism.
  • Customer focused.

Personal qualities

  • Telephone skills
  • Verbal communication.

Qualifications required

  • GCSE A-C in Maths and English (or equivalent).

Future prospects

Fantastic opportunity to progress within the company.

About the employer

Safe, Modern & Affordable Student Accommodation in Nottingham Spacious apartments with a true sense of community spirit makes our purpose built student village the best choice in Nottingham. Make it your home by choosing your apartment, your room and even who you live with.


Manor Villages Limited


160 Faraday Road



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Training provider

  • Business Administration Level 2.
  • Funtional Skills in Maths, English and ICT if required.

Apprenticeship framework

Business and Administration

Training provider


Applications for this apprenticeship are being processed by The Derbyshire Network


Paul Flude 01173 740 446

Before you apply

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Closing date: 28 Sep 2017