Customer Service Apprentice level 2 Baileys

The role will include serving customers on both the sandwich bar and coffee shop. Taking payment and keeping to hygiene levels

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Closing date: 01 Oct 2017

Apprenticeship summary

  • Weekly wage

    £122.50

    Wages explained

    The current National Minimum Wage for an apprentice is £3.50 an hour. This rate applies to apprentices under 19 and those aged 19 or over who are in their first year.
    Apprentices must be paid at least the minimum wage rate for their age if they are aged 19 or over and have completed their first year.
    The minimum wage rates are £5.60 an hour for 18-20 year olds and £7.05 for anyone aged 21 and over.
    Apprentices are paid for their normal working hours and training that’s part of their apprenticeship (usually one day per week).

  • Working week

    Need to be flexible with working hours from 8am to 4pm over 6 days a week.

    Total hours per week: 35.00

  • Apprenticeship duration

    53 weeks

  • Possible start date

    01 Nov 2017

  • Date posted

    12 Sep 2017

  • Apprenticeship level

    Intermediate Level Apprenticeship

  • Reference number

    VAC001308912

  • Positions

    1 available

The role will include serving customers on both the sandwiuch bar and coffee shop. Taking payment and keeping to hygiene levels.

Duties will include;

  • Communicting with customers
  • Promoting special products
  • Serving hot drinks and cold food
  • Cleaning
  • Addhering to all the Health and Safety reports and procedures
  • Developing a good relatinships with customers.

Requirements and prospects

Desired skills

  • No particular skills are required, all skills needed will be taught on the job.
  • We will need to be flexible with working hours from 8am.

Personal qualities

  • Friendly
  • Good People Skills
  • Common Sense
  • Good Time Keeping
  • Ability to multitask

Qualifications required

  • Non formal qualifications needed, Maths and English at GCES would be an advantage, but not essential as functional skills will be offered as part of the Apprenticeship.
  • Will have to complete Food Hygiene level 2 once employed as an apprentice.

Future prospects

Move on to a level 3 Apprenticeship Full time position Supervisor Position (Possibility)

About the employer

Family run and owned coffee shop and sandwich bar on one of Oswestry's busy shopping streets. Open 6 days a week Mon - Sat 8am - 4pm.

Employer

Baileys

Address

36

Bailey Street

Oswestry

SY11 1PU

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Training provider

On the job training in all aspects of customer service within a cafe/sandwich bar environment.

Apprenticeship standard

Customer service > Customer Service Practitioner

Training provider

NORTH SHROPSHIRE COLLEGE

Applications for this apprenticeship are being processed by North Shropshire College

Contact

apprenticeships@nsc.ac.uk


Before you apply

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Closing date: 01 Oct 2017