Business Support Officer Apprentice Herefordshire Council

An exciting opportunity to join the Contract Management Team in Herefordshire Councils Economy, Communities & Corporate Directorate. The post will provide business and contract support to the public realm contract, offering a unique opportunity for the successful individual to develop key skills with future development prospects within the team.

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Closing date: 03 Oct 2017

Apprenticeship summary

  • Weekly wage


    Wages explained

    The current National Minimum Wage for an apprentice is £3.50 an hour. This rate applies to apprentices under 19 and those aged 19 or over who are in their first year.
    Apprentices must be paid at least the minimum wage rate for their age if they are aged 19 or over and have completed their first year.
    The minimum wage rates are £5.60 an hour for 18-20 year olds and £7.05 for anyone aged 21 and over.
    Apprentices are paid for their normal working hours and training that’s part of their apprenticeship (usually one day per week).

  • Working week

    Monday-Friday 09:00-16:30 (Flexiable)

    Total hours per week: 37.00

  • Apprenticeship duration

    12 months

  • Possible start date

    23 Oct 2017

  • Date posted

    13 Sep 2017

  • Apprenticeship level

    Intermediate Level Apprenticeship

  • Reference number


  • Positions

    1 available

  • Maintaining contractual registers
  • Inputting information on the relevent client database, management systems and excell spreadsheets
  • Priniting, photocopying, filing and other general administration
  • Answering calls from service users, members of the public, internal staff and other agencies to assist in the delivery of services and respond to enquieries
  • Supporting contract officers on major infrastructure projects
  • Maintaining electronic filing systems
  • Arranging meetings
  • Site inspections with contract officers
  • Interaction with Applicants and Agents and other internal departments
  • Answering telephone calls and transferring as necessary
  • Taking messages
  • Monitoring and dealing with mailbox requests

Requirements and prospects

Desired skills

  • Computer literate
  • Good communication skills

Personal qualities

GSCE Maths & English C or above - or equivalent

Qualifications required

  • Enthusiastic
  • Hard working
  • Good attention to detail

Future prospects

Potential progression within the contracts management team

About the employer

Your council's priorities •Enable residents to live safe, healthy and independent lives •Keep children and young people safe and give them a great start in life •Support the growth of our economy •Secure better services, quality of life and value for money


Herefordshire Council


Unit 3

Thorn Business Park




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Training provider

  • NVQ Level 2 in Business Administration
  • Functional Skills in English & Maths if required

Apprenticeship framework

Business and Administration

Training provider


Applications for this apprenticeship are being processed by Hoople Ltd


Dawn Haymonds 01432 261562

Before you apply

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Closing date: 03 Oct 2017