Customer Service Apprenticeship - Exeter Gap Group Plant & Tool Hire
If you are a people person, this Customer Service Apprenticeship at GAP Hire Solutions in Exeter, could be perfect for you. You’ll earn a wage and work towards a qualification that can open the door to almost any industry.
Closing date: 25 Sep 2017
Total hours per week: 40.00
Possible start date
02 Oct 2017
11 Sep 2017
Intermediate Level Apprenticeship
Are you passionate about people and keen to get ahead? GAP Hire Solutions - Exeter are looking for someone that is committed to providing 1st class customer service.
GAP Hire Solutions - Exeter
Working within their growing team in Exeter, you will receive expert training to deliver a customer experience second to none. Talking to a huge array of customers you will quickly develop your own interpersonal skills whilst advancing your existing Microsoft Office expertise, from Word to Excel. Over the course of this 12 month Apprenticeship, you will acquire many transferable skills that will help kick start your career. Your daily activities could include:
• communicating with customers face-to-face, in writing, or on the phone
• promoting products and services
• building customer relationships
• gathering feedback
• problem solving
• gathering and analysing feedback
Upon successful completion of this apprenticeship you will have gained a nationally recognised qualification in Customer Service BTEC Lvl2, along with functional skills in Maths, English & ICT that will serve you in many jobs to come; and as a valuable member of the team you’ll have the opportunity to move into a permanent role where you will be able to continue your career development journey.
All of your training will be provided by learndirect Apprenticeships, the UK’s largest provider of Apprenticeships. We’ve helped lots of people like you develop their skills and gain experience in their chosen field. Every year we find work for and train over 23,000 apprentices.
Requirements and prospects
You will need good communication skills, and good computer abilities with the ability to work in a team environment. It is useful for you to have knowledge of MS Office including Excel and Word.
When you have successfully completed your Apprenticeship you may be given the opportunity to continue in your role or progress onto an alternative support role within the company where you will receive full training and support.
GCSE English and Maths at grade C plus (or equivalent) is preferred but not essential.
Things to consider
About the employer
- Customer Service Level 2 – 12 MONTHS
- BTEC Level 2 Diploma in Customer Service (QCF)
- Level 1 Functional Skills in Mathematics and English
- Employment Rights and Responsibilities Workbook
- (Work based learning)
Learndirect Apprenticeships Limited
Applications for this apprenticeship are being processed by Learndirect Apprenticeships Limited
Before you apply
Closing date: 25 Sep 2017