Intermediate Customer Service Apprentice U P L

UPL are looking for an enthusiastic and customer focused apprentice who would enjoy working in a trade counter environment. The role will not stop there though. The company is keen to promote from within once the basics have been learnt. There is ample scope for advancement to obtain a managerial position. THERE IS HIGH EARNING POTENTIAL

Sign in to apply

Closing date: 26 Sep 2017

Apprenticeship summary

  • Weekly wage


  • Working week

    7.30am until 4.00 pm Tuesday to Friday. Monday is either 1 day or half a day at college depending on prior qualifications in maths and English. When fully trained and competent, there maybe be some weekend work required.

    Total hours per week: 40.00

  • Apprenticeship duration

    12 months

  • Possible start date

    01 Oct 2017

  • Date posted

    7 days ago

  • Apprenticeship level

    Intermediate Level Apprenticeship

  • Reference number


  • Positions

    1 available

On a day to day basis your role will be busy and varied and will see you serving customers at the trade counter as well as answering incoming telephone enquiries.

You will also assist in duties such as:

  • Stock control
  • Ordering
  • Picking and distribution
  • You must also ensure that the trade counter is clean and presentable at all time and is well stocked and merchandised
  • It goes without saying that you would work as part of the team to undertake any other ad hoc duties as and when required.

Requirements and prospects

Desired skills

  • Presentable
  • A hands on approach essential
  • Good communication
  • Confident and personable attitude
  • Excellent telephone manner
  • Ability to work on own initiative and as part of a team
  • Basic computer literacy skills
  • Accurate and methodical

Personal qualities

You must be enthusiastic, willing to learn and possess a “can do attitude” and show an interest in learning about products for the building trade.

Qualifications required

You must be numerate and literate.

Future prospects

This is an excellent opportunity to gain a qualification and good grounding in customer service whilst learning about products supplied to the building trade. The company will also pay for a fork lift driving licence.

Things to consider

You must enjoy working in a trade counter environment. Please ensure that you check your spelling and grammar prior to submitting this application. This form will be used in the shortlisting process.

About the employer

UPL Building Supplies are a busy and friendly building supplier in close proximity to Kidderminster town centre.




Unit 4

Greenhill Industrial Estate


DY10 2RN

You must have JavaScript enabled to view a map of the location

Training provider

  • Level 2 Diploma in Customer Service
  • Employer Rights and Responsibilities.
  • Personal Learning and Thinking Skills.
  • Functional Skills – Maths and English (if applicable).

Apprenticeship framework

Customer Service

Training provider


Applications for this apprenticeship are being processed by Kidderminster College


Gail Hamilton 01562 826515

Before you apply

Before you apply for an apprenticeship you must first create an account. If you already have an account you'll need to sign in.

Sign in to apply

Closing date: 26 Sep 2017