Apprenticeships in retail for DFS DFS Furniture Co Plc

This is a national vacancy and successful candidates will be placed in the store nearest to where they live. However there will be some training at the Head Office which is based in Doncaster. During your first year you will be an apprentice working towards a L2 retail qualification. After successful completion you will move onto a sales person.

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Closing date: 30 Sep 2017

Apprenticeship summary

  • Weekly wage


    Wages explained

    The current National Minimum Wage for an apprentice is £3.50 an hour. This rate applies to apprentices under 19 and those aged 19 or over who are in their first year.
    Apprentices must be paid at least the minimum wage rate for their age if they are aged 19 or over and have completed their first year.
    The minimum wage rates are £5.60 an hour for 18-20 year olds and £7.05 for anyone aged 21 and over.
    Apprentices are paid for their normal working hours and training that’s part of their apprenticeship (usually one day per week).

  • Working week

    Saturday 9-6 Sunday 10.30 to 5 3 varied days through the week 9-6

    Total hours per week: 40.00

  • Apprenticeship duration

    52 weeks

  • Possible start date

    13 Nov 2017

  • Date posted

    12 Sep 2017

  • Apprenticeship level

    Intermediate Level Apprenticeship

  • Reference number


  • Working alongside our current teams you will learn all aspects of our retail operation which will include:
  • Great customer service - how to approach a customer
  • How to describe a product
  • How to convert a customer into a sale
  • What our after sales service is and how to describe it to customers
  • How to merchandise the products
  • How to deal with complaints
  • How to convert complaints into sales
  • How to complete the paperwork
  • You will work in your nearest store ( subject to a vacancy) but you will attend training courses at a central location where all apprentices will be trained together.
  • In between training you will be set assignments.
  • After successful completion of the apprenticeship you will be moved into a permanent postion in a local store where further promotions will be available for those who seek it.

Requirements and prospects

Desired skills

  • Great communication
  • Ability to work as a team member

Personal qualities

  • Competitive
  • Smart in appearance
  • Enthusiastic
  • Loyal
  • Committed
  • Eager to learn
  • Punctual
  • Organised

Qualifications required

Grades C or above in English and Maths

Future prospects

Salary up to £30,000k

Things to consider

We also put our apprentices onto The Duke of Edinburgh Gold Award scheme.

About the employer

DFS is the leading upholstery retailer in the UK – passionate about making and selling high quality, great looking sofas since 1969. At DFS, we have almost 50 years of experience in designing, manufacturing, selling, delivering and installing an extensive range of sofas and other upholstered and general furniture products. Our products are complemented by our market-leading interest-free credit offer, British Standards accreditation, long-term guarantees and comprehensive after-sales service. Through our broad core DFS product range, together with our premium branded partnerships and our subsidiaries Sofa Workshop and Dwell, we really do offer a sofa for everyone. Our heritage and focus make us the clear UK sofa experts, with a share in the segment greater than our next four specialist competitors combined. Through our scale, specialism and in-house manufacturing expertise we are able to offer our customers an unbeatable combination of great products, great service and great value.


DFS Furniture Co Plc

Training provider

  • Communicating with customers
  • Products & servuces
  • Learning about brand reputation
  • Understanding the business
  • Merchandising
  • Stock management
  • Marketing
  • Sales and promotions
  • Legal and governance
  • Diversity

Apprenticeship framework

Customer Service

Training provider

Qube Learning

Applications for this apprenticeship are being processed by Qube Qualifications And Development Limited


ANDREA FERN 07469080170

Before you apply

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Closing date: 30 Sep 2017