Level 2 Customer Service Apprentice Fulton's Landrovers

As the Customer Service Assistant you will be the first point of contact as they enter the service desk. Whether it be a customer to pick up their car from repair or a delivery driver dropping off parts.

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Closing date: today

Apprenticeship summary

  • Weekly wage

    £105.00

    Wages explained

    The current National Minimum Wage for an apprentice is £3.50 an hour. This rate applies to apprentices under 19 and those aged 19 or over who are in their first year.
    Apprentices must be paid at least the minimum wage rate for their age if they are aged 19 or over and have completed their first year.
    The minimum wage rates are £5.60 an hour for 18-20 year olds and £7.05 for anyone aged 21 and over.
    Apprentices are paid for their normal working hours and training that’s part of their apprenticeship (usually one day per week).

  • Working week

    Mon - Fri 30 hours

    Total hours per week: 30.00

  • Apprenticeship duration

    12 months

  • Possible start date

    08 Oct 2017

  • Date posted

    11 Sep 2017

  • Apprenticeship level

    Intermediate Level Apprenticeship

  • Reference number

    VAC001308227

  • Positions

    1 available

  • Ensure an effective and efficient reception service is provided to customers
  • Have excellent communication skills
  • Help with deliveries as they arrive, ensuring ticked off in stockroom receipts
  • Help manage stockroom deliveries and recording products
  • Ensure the stockroom is tidy
  • Help with enquiries from customers
  • Answer phone in reception and deal with queries

Requirements and prospects

Desired skills

  • Excellent customer service 
  • Good attitude to work

Personal qualities

  • Enthusiastic

Qualifications required

  • GCSE English and Maths A*-C or equivalent desirable but not required.

Future prospects

Customer Service level 2 with progression to level 3 for right candidate. Full time position available for right candidate, depending on commitment throughout apprenticeship.

Things to consider

Can you get to work place?

About the employer

Fultons Land Rovers have been supplying and servicing Land Rovers in the Cumbrian region for over 40 years. Based in Lamplugh, Cumbria we are situated in the heart of our community and have built up a fantastic reputation to customers old and new.

Employer

Fulton's Landrovers

Address

Dean Cross

Workington

CA14 4RH

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Training provider

  • Level 2 qualification in Customer Service.

Apprenticeship framework

Customer Service

Training provider

LAKES COLLEGE WEST CUMBRIA

Applications for this apprenticeship are being processed by Lakes College West Cumbria

Contact

Sharon Baillie


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Closing date: today