Customer Service Level 2 S B S

SBS Furniture are seeking a hardworking apprentice to join their team and support existing staff within the setting.

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Closing date: 11 Oct 2017

Apprenticeship summary

  • Weekly wage


    Wages explained

    The current National Minimum Wage for an apprentice is £3.50 an hour. This rate applies to apprentices under 19 and those aged 19 or over who are in their first year.
    Apprentices must be paid at least the minimum wage rate for their age if they are aged 19 or over and have completed their first year.
    The minimum wage rates are £5.60 an hour for 18-20 year olds and £7.05 for anyone aged 21 and over.
    Apprentices are paid for their normal working hours and training that’s part of their apprenticeship (usually one day per week).

  • Working week

    36 Hours (11.00am – 5.00pm Monday-Saturday)

    Total hours per week: 36.00

  • Apprenticeship duration

    12 months

  • Possible start date

    12 Oct 2017

  • Date posted

    12 Sep 2017

  • Apprenticeship level

    Intermediate Level Apprenticeship

  • Reference number


  • Positions

    1 available

Your duties will include not not be limited to:

  • To deal with customer enquires over the phone.
  • To liaise with walk in customers and offer product information.
  • To offer an excellent Customer Service process.
  • To advertise products via Social Media, Inter-net
  • To complete all relevant paperwork.

Requirements and prospects

Desired skills

  • Reliable.
  • Punctual.
  • Good communication skills.
  • Team Player.
  • Flexible.
  • Hard working.
  • Will to learn

Personal qualities

  • Punctual
  • Reliable
  • Hardworking
  • Helpful
  • Trustworthy
  • Honest
  • Organised

Qualifications required


Future prospects

The successful applicant might be able to progress onto Level 3 Customer Service upon completion of the Level 2 programme.

Things to consider

The job role require the learner to work weekends and an outgoing personality is preferred.

About the employer

A small furniture outlet based in Wolverhampton.





Cleveland Road



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Training provider

Full Apprenticeship Training Level 2 will be provided by Interserve. All training done on site at work, no day release. You will also be working towards a technical certificate, ERR (employer rights and responsibilities and functional skills in maths, English and ICT if not already

Apprenticeship framework

Customer Service

Training provider


Applications for this apprenticeship are being processed by Interserve Learning & Employment


Joanne Slimm

Before you apply

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Closing date: 11 Oct 2017