Apprentice Field Service Technician Domestic Appliance Specialists Limited

We are looking for an Apprentice Field Service Technician to share our passion. The role will be in and around Berkshire, Surrey and Hampshire. Customer service is at the very heart of our business philosophy, from the first telephone call through to the completion of a repair or the delivery and installation of a new appliance - and beyond.

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Closing date: 03 Nov 2017

Apprenticeship summary

  • Weekly wage

    £150.00

  • Working week

    37.5 hours, Monday – Friday, 8.00am to 4.00pm

    Total hours per week: 37.50

  • Apprenticeship duration

    3 years

  • Possible start date

    06 Nov 2017

  • Date posted

    11 Sep 2017

  • Apprenticeship level

    Advanced Level Apprenticeship

  • Reference number

    VAC001307916

  • Positions

    1 available

An Apprenticeship with DAS is a great way to learn while you earn. You will receive technical training, an experienced mentor and a recognised qualification at the end. 

The successful candidate will be taught how to do activities primarily by our in house team. As the candidate progresses with their training, they will be expected to complete on their own with support and guidance from in house colleagues as necessary.

The successful candidate will be involved in the following activities:- (Full training will be provided)

  • Visit client’s sites with one of our engineers and repair domestic appliances
  • Record information on the equipment installed
  • Conduct formal examinations on appliances
  • Stock control of items used during the company’s activities
  • General engineering and admin duties

Requirements and prospects

Desired skills

  • Good manual co-ordination
  • Good communication skills
  • High standards of personal presentation
  • Calm under pressure
  • Able to work in a team
  • Good time keeping and attendance
  • Familiar with IT equipment
  • Customer Service skills

Personal qualities

  • Enthusiasm for understanding technical issues
  • ‘Can Do’ attitude
  • An enjoyment / hobbies or interest in mechanical engineering

Qualifications required

5 x GCSEs at grades A*-C / 4-9 (or equivalent) including Maths, English and Science.

Future prospects

Ideally the successful candidate, once fully trained and qualified would progress to become a FST (Field Service Technician).

Things to consider

Working hours are flexible due to the mentors working hours. The role involves travelling to clients locations with the mentor and supporting him. A Driving Licence needs to be attained during the Apprenticeship.

About the employer

D.A.S is a family run business and since 1979 we have been supplying a personal, professional and trustworthy service throughout Berkshire, Hampshire and Surrey. We have successfully built up a solid database of more than 80,000 customers throughout the local area and have gained a reputation for providing the highest quality of service at the most competitive price. We specialise in the Repairs, Servicing, Sales and Installations of all leading brands of Domestic Appliances including freestanding and integrated. * Washing Machines * Washer Dryers * Tumble Dryers (Vented and Condensing) * Dishwashers * Ovens / Cookers / Hobs (Electric and Gas) * Refrigeration including Fridges / Freezers / Deep Freezers and Side by Side. * Extractor Hoods * Electric Heating including Storage Heaters, Convector Heaters and Panel Heaters. With more than 35 years experience, our long standing service is in direct proportion to our flexibility, product knowledge, understanding of the industry and solid relations and trust built up with individual customers and major account holders over many years. Customer service is at the very heart of our business philosophy, from the first telephone call through to the completion of a repair or the delivery and installation of a new appliance - and beyond.

Employer

Domestic Appliance Specialists Limited

Address

741

Oxford Road

Reading

RG30 1JA

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Training provider

  • NVQ Level 3 in Mechanical Maintenance
  • BTEC in Maintenance Engineering
  • 8 Week Block Release
  • Functional Skills if applicable
  • Employee Rights & Responsibilities

Personal Learning & Thinking Skills

Apprenticeship standard

Engineering and manufacturing > Engineering Technician

Training provider

ACTIVATE LEARNING

Applications for this apprenticeship are being processed by ATG Training

Contact

Farrah Hussain 01865 550 866 farrah.hussain@activateapprenticeships.co.uk


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Closing date: 03 Nov 2017