Accountancy Customer Adviser Apprenticeship Swinton & Co

This well-established accountancy business is looking to recruit for an apprentice to become part of the office support team. “Less Waffle, More Action” The business helps customers by getting straight to the point, with facts and honest advice. An accountancy with a difference now searching for a new recruit in the office department.

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Closing date: 05 Oct 2017

Apprenticeship summary

  • Weekly wage

    £185.00

  • Working week

    Mon to Thurs, 9.00am - 5.30pm. Fri, 9.00am to 5.00pm 1 hour lunch.

    Total hours per week: 37.00

  • Apprenticeship duration

    18 months

  • Possible start date

    12 Oct 2017

  • Date posted

    08 Sep 2017

  • Apprenticeship level

    Intermediate Level Apprenticeship

  • Reference number

    VAC001307374

  • Positions

    1 available

This well-established accountancy business is looking to recruit for an apprentice to become part of the office support team. The business is heavily focused on customer service and giving their customers the correct support and advice.

The successful candidate will become part of the existing office team and complete duties comprising of both customer service and business administration. These tasks will include:

  • Meet and greet customers and visitors.
  • Preparing drinks for visitors.
  • Informing colleagues of appointment arrivals.
  • Completing outbound calls to customers.
  • Send and receive emails.
  • Completing various letters and sending to customers.
  • Completing post duties.
  • Scanning.
  • Photocopying.
  • Filing.
  • General administrative duties.

Requirements and prospects

Desired skills

  • Communication Skills.
  • Computer Literate.

Personal qualities

  • Good initiative.
  • Confident.
  • Punctual.
  • Team Worker.

Qualifications required

  • GCSE, or equivalent, A-C grades in Maths and English.

Future prospects

There is potential to progress to a more senior role within the office team or move within to the accounts team and train towards being an accountant.

About the employer

Swinton was born out of our desire to become much more than your accountant, to our customers we are key advisors and trusted business partners. To ensure our customers always feel comfortable and in control we use a simple, totally transparent and tailored proposal for any work we complete. We offer various services to help customers which include: Fixed Price Packages. Business Development. Business Finance.

Employer

Swinton & Co

Address

28

Great Melton Road

Norwich

NR9 3AB

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Training provider

  • On the job training as well as completing a level 2 apprenticeship standard in Customer Service Practitioner, this may also include Functional Skills in English and Maths at Level 1 and/or Level 2 depending on prior qualifications.

Apprenticeship standard

Customer service > Customer Service Practitioner

Training provider

Skills Edge

Applications for this apprenticeship are being processed by Skills Edge

Contact

Calvin Goodson 079698983 calvin.goodson@skillsedge.co.uk


Before you apply

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Closing date: 05 Oct 2017