Apprentice IT Support Technician Confetti

One of Nottingham’s leading independent education facilities is seeking an apprentice to join their IT support team. This role will develop skills and knowledge within repairs, maintenance and installation processes.

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Closing date: 29 Sep 2017

Apprenticeship summary

  • Weekly wage


  • Working week

    Monday - Friday 9am-5:30pm

    Total hours per week: 37.50

  • Apprenticeship duration

    15 months

  • Possible start date

    02 Oct 2017

  • Date posted

    11 Sep 2017

  • Apprenticeship level

    Advanced Level Apprenticeship

  • Reference number


  • Positions

    1 available

One of Nottingham’s leading independent education facilities is seeking an apprentice to join their IT support team.

Reporting directly to the IT manager your duties will consist of, but not be limited to:

  • Acting as 1st line support to staff and students
  • Maintaining peripheral equipment and assist with setting up equipment when needed
  • Maintaining and repairing faults with laptop/ desktop etc
  • Ensuring the network remains effective at all times
  • Maintaining firewalls and monitoring for any unusual activity on the network
  • Software/ operating system updates
  • Reconfiguring network and hardware to accommodate new facilities etc.
  • Issuing new accounts /log in
  • Maintaining wi-fi and Internet connectivity

Requirements and prospects

Desired skills

  • Passion for IT networking support
  • Understanding of hardware and software issues
  • Keen to progress
  • Strong communication skills
  • Good organisational skills

Personal qualities

  • Strong attitude
  • Good attitude to timekeeping/ attendance
  • Flexibility to working hours during busy times

Qualifications required

  • A minimum 5 GCSE’s C and above including Maths, English and ICT (or equivalents)

Future prospects

Full permanent prospects

Things to consider

Apprenticeship National Minimum Wage (ANMW): The National Minimum Wage for Apprentices is £3.50 per hour. This is the legal minimum pay per hour applying to 16-18-year-old apprentices and those aged 19 and over in the first year of their apprenticeship. For apprentices 19 or over who have completed their first year and are continuing their apprenticeship, the National Minimum wage appropriate to their age applies It is highly important that you do not contact the Employers directly – any attempt of this may invalidate candidate’s application. Should you have any queries regarding your Application or the job itself, please contact your 3aaa Training Academy

About the employer

Confetti Media Group (CMG) are five businesses committed to developing creativity: our success has come through challenging tradition by looking for new and innovative ways to approach business and education.




Units 2


Convent Street



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Training provider

  • Throughout the duration of your Apprenticeship (typically 15 months) you will be required to attend the 3aaa Technology Academy in Nottingham for 30 days of training across five months featuring structured training
  • The remainder of your training will be completed in the workplace with your Employer
  • You will work towards a Level 3 Apprenticeship standard – Infrastructure Technician

The qualifications consist of:

  • Level 2 Functional Skills English and Maths (if applicable)
  • Knowledge Module 1 - Networking and Architecture   
  • Knowledge Module 2 - Mobile and Operating Systems   
  • Knowledge Module 3 - Cloud Services  
  • Knowledge Module 4 - Coding and Logic   
  • Knowledge Module 5 - Business Processes
  • One vendor certification selected based on your job role and individual capabilities (Typically a Microsoft Technical Associate (MTA) certification)

Knowledge Modules are specified by the British Computer Society (BCS)

Apprenticeship standard

Digital Industries > Infrastructure Technician

Training provider


Applications for this apprenticeship are being processed by Aspire Achieve Advance Ltd.


Before you apply

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Closing date: 29 Sep 2017