Apprentice IT Technician Cornwall College

This exciting role will be working as part of the IT department that supports the IT hardware and software for one of the largest businesses in the South West. You will be working as part of a team supporting Camborne, Falmouth and Rosewarne campus's specifically to meet both Group and user needs.

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Closing date: 10 Oct 2017

Apprenticeship summary

  • Annual wage

    £13,850.00

  • Working week

    Monday to Thursday 8.30-5pm, Friday 8.30 - 4.30

    Total hours per week: 37.00

  • Apprenticeship duration

    52 weeks

  • Possible start date

    01 Nov 2017

  • Date posted

    12 Sep 2017

  • Apprenticeship level

    Intermediate Level Apprenticeship

  • Reference number

    VAC001307342

  • Positions

    1 available

  • Responsible for providing user support
  • Responsible for providing assistance and training to users requiring software support
  • To install and configure computer hardware and peripherals (involves manual handling).
  • To reinstall and reconfigure computer software including anti-virus software
  • To report software and hardware faults in accordance with departmental policy
  • To undertake minor hardware upgrades and repairs as required
  • To take an active role in testing and development projects with other members of the Information Technology Services team.
  • To work as part of the Information Technology Services team to deliver a consistent user interface to all users, by implementing standard workstation configurations
  • To provide support to users on other sites, either by telephone or by attending the site as required
  • To provide occasional cover for the Information Technology Services Help Desk
  • To undertake any other duties as required consistent with the grade and generic responsibilities of the post

Requirements and prospects

Desired skills

Demonstrable knowledge of desktop hardware and operating systems

 

 

Personal qualities

The desired personal qualities to include:

  • Ability to use own initiative
  • Proactive
  • Diligent
  • Punctual
  • Good at data entry processing
  • Team working
  • Organised

 

Qualifications required

5 GCSEs, or equivalent ideally including IT and/or Level 2 Qualification in IT subject

Future prospects

Possibility of progressing onto a full time role within the company

About the employer

Cornwall College is one of the largest Further Education Colleges in the country. Covering 8 sites across a geographic area from Falmouth Marine School to Bicton College near Exeter. As well as supporting 16+ and Adult Education, the College is the largest provider of apprenticeships in the South West and offers Higher Education degree programmes.

Employer

Cornwall College

Address

Trevenson Campus

Redruth

TR15 3RD

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Training provider

Apprenticeship in IT level 2

Apprenticeship framework

IT Application Specialist

Training provider

CORNWALL COLLEGE

Applications for this apprenticeship are being processed by Cornwall College Business

Contact

Lorna Martin 08456099599 lorna.martin@cornwall.ac.uk


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Closing date: 10 Oct 2017