Receptionist/Customer Service Apprentice Hunters (Midlands) Ltd

This is a great job for those who can maintain a positive and customer friendly attitude at all times. You will also give clients a positive impression or yourself and your organisation. You will be expected to deal with clients face to face and over the phone. So if you've got a confident and outgoing personality, this is the perfect job for you.

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Closing date: 27 Oct 2017

Apprenticeship summary

  • Weekly wage

    £150.00

  • Working week

    37.5hpw Monday-Friday 9am-5pm

    Total hours per week: 37.50

  • Apprenticeship duration

    65 weeks

  • Possible start date

    30 Oct 2017

  • Date posted

    07 Sep 2017

  • Apprenticeship level

    Intermediate Level Apprenticeship

  • Reference number

    VAC001307169

  • Positions

    1 available

To be front of house first port of call to be professional & customer focused at all times to meet & greet all clients & professionals & assist where required with refreshments.

ESSENTIAL FUNCTIONS & BASIC DUTIES:

  • Communicating over the telephone with clients and colleagues
  • Front of house meet & greet
  • Use excellent customers service continuously
  • Organise and report data
  • Assisting all departments throughout the business
  • Liaising with clients and colleagues over the telephone
  • Research and preparation for Appointments
  • Managing in house computer system’s
  • Use a diary system
  • Pulling reports together
  • Booking Appointments
  • Sending and Receiving Emails
  • Working on website and social media.

Requirements and prospects

Desired skills

The employer is looking for someone that can exhibit the following skills:

  • Enthusiasm
  • Flexibility
  • Great communication skills
  • Confidence
  • A good outgoing personality

Personal qualities

  • Ability to make efficient use of resources
  • Methodical
  • Excellent people skills to be able to adapt to all levels and age groups
  • High level of motivation
  • Attention to detail
  • Excellent communication skills & telephone manner
  • Ability to multi-task
  • Excellent Numeracy and Literacy skills
  • Sound knowledge of Microsoft, Excel packages
  • Ability to work independently and as part of a team
  • Presentable  
  • Punctual
  • Efficient
  • Be able to use own initiative
  • Ambitious individual, who is driven to achieve successful results

Qualifications required

Have a strong interest in working within the property sector.

Future prospects

Opportunity for financial progression at month 6 and 12. Progression to a Level 3 Advanced Apprenticeship would be made available for the right candidate on completion of Level 2. Main aim for the Employer and Candidate is to secure full time employment at the end of the apprenticeship and start progressing within the company.

About the employer

Hunters Group Limited is one of the largest independent estate agents in the Midlands. With property for sale in some of the most sought after locations in Warwickshire, Staffordshire and the West Midlands and their offices are strategically located in high profile positions to ensure that serious buyers moving into your area will always want to contact us. Homes for sale through Hunters Estate Agents are also extensively marketed in seven different regional newspapers, property magazines and throughout the UK on our website, movewithus, Rightmove and other major property portals.

Employer

Hunters (Midlands) Ltd

Address

1626

High Street

Solihull

B93 0JU

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Training provider

  • Customer Service QCF
  • Key skills and Technical Certificate as appropriate.
  • The employer will also provide in house training relevant to the job role. Please note we specialise in office apprenticeships and we will be able to deliver a bespoke Standard specific to the company you are working for.

Apprenticeship standard

Customer service > Customer Service Practitioner

Training provider

KEY TRAINING LIMITED

Applications for this apprenticeship are being processed by Key Training Ltd

Contact

Samantha Jones 01212367512 samantha.jones@keytraining.co.uk


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Closing date: 27 Oct 2017