Apprentice Customer Service Assistant Swithens Farm Shop Limited

This is a great way to achieve your Customer Service Level 2 qualification as well as gaining fantastic work experience. We are looking for someone who is friendly to join their team.

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Closing date: 06 Oct 2017

Apprenticeship summary

  • Weekly wage


    Wages explained

    The current National Minimum Wage for an apprentice is £3.50 an hour. This rate applies to apprentices under 19 and those aged 19 or over who are in their first year.
    Apprentices must be paid at least the minimum wage rate for their age if they are aged 19 or over and have completed their first year.
    The minimum wage rates are £5.60 an hour for 18-20 year olds and £7.05 for anyone aged 21 and over.
    Apprentices are paid for their normal working hours and training that’s part of their apprenticeship (usually one day per week).

  • Working week

    Hours and days of attendance will be discussed and agreed at interview but will be a minimum of 30 hours per week

    Total hours per week: 30.00

  • Apprenticeship duration

    12 months

  • Possible start date

    09 Oct 2017

  • Date posted

    08 Sep 2017

  • Apprenticeship level

    Intermediate Level Apprenticeship

  • Reference number


  • Positions

    1 available

This role will include:

  • All aspects of customer service
  • Dealing with customer queries
  • Serving customer orders
  • Cash and Card handling
  • Clearing tables
  • General housekeep[ping
  • Stock replenishment

Requirements and prospects

Desired skills

  • We are looking for someone who is friendly to join their team.
  • No experience is required as all training will be provided!
  • Previous customer service expereicne is desirable

Personal qualities

  • Helpful
  • Able to use own initiative.
  • Friendly
  • Punctual

Qualifications required

  • Although no formal qualifications ar eessential , a good standard of English- both written and oral, with a good knowledge of Maths 

Future prospects

For the successful candidate there is a possibility of ongoing employment and progression upon completion of the relevant qualification.

Things to consider

Travel to the location of the employer

About the employer

The Broadhead family have been part of life at Swithens for over 20 years and want to share their love of the animals, produce and family atmosphere that the farming environment can offer. In addition to family activities and food based experiences at the farm, Swithens also offers a fantastic livery service too. 'From field to fork', visitors can be part of the food journey, feeding and petting the animals, and then eating and buying the final products. All of the food sold at Swithens is either produced from the farm's animals or sourced from other farms and outlets in the area, causing minimal impact to the environment and supporting other local businesses.


Swithens Farm Shop Limited


Swithens Farm

Swithens Lane


LS26 0BT

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Training provider

During this Apprenticeship you will complete the following qualification:

  • (QCF) Customer Service Practitioner Level 2

Apprenticeship standard

Customer service > Customer Service Practitioner

Training provider


Applications for this apprenticeship are being processed by Eden Training Solutions Limited


Sally Baldwin 01709889868

Before you apply

Before you apply for an apprenticeship you must first create an account. If you already have an account you'll need to sign in.

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Closing date: 06 Oct 2017