Customer Service Apprenticeship ACCESS SELF STORAGE LIMITED

Do you enjoy working directly with customers? The principle objectives of the Customer Service Apprentice are to ensure customers constantly receive a high level of service whilst at the same time ensuring the highest level of sales for the company.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 06 Oct 2017

Apprenticeship summary

  • Weekly wage

    £170.00

  • Working week

    Mondays to Fridays 9am - 6pm

    Total hours per week: 40.00

  • Apprenticeship duration

    12 months

  • Possible start date

    08 Oct 2017

  • Date posted

    07 Sep 2017

  • Apprenticeship level

    Intermediate Level Apprenticeship

  • Reference number

    VAC001306731

  • Positions

    2 available

Location: We are located all over London - You can pick the site closer to you!

Key Roles and Responsibilities:

  • Deal effectively with sales inquiries from customers over the telephone and face to face, advising and selling the range of available services to potential and existing customers
  • Maximise every sales inquiry to ensure the store hits its target
  • Complete all administrative tasks to ensure compliance with company procedures
  • Maintain a clean and tidy store
  • In instances of lone working or in the Store Manager and Supervisors absence takes key holder responsibility
  • Ensure that the store ’bad debt’ is kept to a minimum. Implementing procedures and controls to recover any bad debt

With branches across London, you can choose which location is ideal for you!

Perk - free parking for all employees!


Requirements and prospects

Desired skills

The ideal candidate will:

  • Be outgoing
  • Have good attention to detail
  • Have the ability to work in a team
  • Be diligent
  • Be personable
  • Have good IT skills
  • Have strong communication skills
  • Be well-organised

Personal qualities

  • Well presented and polite
  • Ability to take the initiative
  • Confident at dealing with Businesses at all levels
  • Reliable and adaptable
  • Willingness to take on challenges
  • Motivated and keen to learn new skills

Qualifications required

Minimum GCSE grade D - A* in Mathematics and English or Functional Skills equivalent level 1 in both

You will also have good knowledge of IT including all Microsoft packages. 

Future prospects

Permanent position on performances after a year. A higher level apprenticeship is possible upon the completion of this course.

Things to consider

This exciting opportunity is for an apprenticeship delivered by WhiteHat. If you wish to be considered, all applications and any queries must go to WhiteHat directly.

About the employer

At Access Self Storage, we’re experts in providing businesses of all sizes with a range of professional services. From secure units to store your equipment, furniture and documents to flexible office space rental, telephone answering, document management and more, we can help. Browse our range of services to suit your business and your budget.

Employer

ACCESS SELF STORAGE LIMITED

Address

Unit 1

1 Gresham Way

London

SW19 8DW

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Training provider

Start building your career today with WhiteHat.

We work with the best employers to build a high quality apprenticeship for you. We want you to realise your full potential and an apprenticeship should only be the first step in a successful career.

  • Diploma in Customer Service level 2(Combined NVQ & Technical Certificates)
  • Employee Rights & Responsibilities (ERR)
  • Functional Skills English, Maths
  • Information Communication Technology (ICT)
  • Personal Learning & Thinking Skills (PLTS)

Apprenticeship framework

Customer Service

Training provider

WHITEHAT GROUP LIMITED

Applications for this apprenticeship are being processed by WHITEHAT GROUP LIMITED

Contact

Nancy Barimah 0203 621 6131 hello@whitehat.org.uk


Employer's Application Instructions

Build your digital profile for an apprenticeship with WhiteHat. You complete your profile once to apply for all roles you are interested in. Takes 10 minutes and you can do it on your phone.


This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 06 Oct 2017