Apprentice Vehicle Rental Assistant, Mansfield Park Lane Self Drive Ltd

Do you have exceptional customer service skills? Are you flexible in your approach to work and keen to have variety in your day? Do you have a full driving licence? If your answers here are yes, we would really like to hear from you.

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Closing date: 30 Sep 2017

Apprenticeship summary

  • Weekly wage

    £180.00

  • Working week

    Mon – Fri 8-6, Sat on a rota 8-12

    Total hours per week: 40.00

  • Apprenticeship duration

    12 months

  • Possible start date

    14 Oct 2017

  • Date posted

    06 Sep 2017

  • Apprenticeship level

    Intermediate Level Apprenticeship

  • Reference number

    VAC001306630

  • Positions

    1 available

  • Answer telephones, deal with general enquiries, make bookings
  • Arrange for delivery/collection of vehicles
  • Booking vehicles in and out on the bespoke company software
  • Taking payments both over the telephone and over the counter
  • Explaining company policies to customers of necessary
  • Working on the front desk, providing reception duties
  • Cleaning cars in preparation for rental
  • Delivering cars to clients as per rental agreement
  • The future aim for the successful candidate is training towards branch manager status

Due to the insurance limitations on the company policy, applicants should be aged 21+

Applicants will be required to attend an Assessment Centre with Vision Apprentices as part of the screening process.


Requirements and prospects

Desired skills

  • Confidence with meeting/speaking to new people and conversing with ease
  • Genuine interest in the sector

Personal qualities

  • Smart professional appearance
  • Self-motivated & reliable

Qualifications required

  • GCSE Grades A to C or equivalent are essential, specifically Maths and English, 2017 grading system, grade 9 – grade 4

Future prospects

Vision Business has strong employer links within the sector and we encourage all our employers to consider further opportunities, this may include progression onto an advanced/higher apprenticeship or full time employment.

Things to consider

Please note: • Only applications with a current contact number and/or email address can be accepted. • All applications are acknowledged by telephone in the first instance. • Every applicant must attend a Vision Business Assessment Centre prior to being presented to the employer. • From 1st April 2017 the National Minimum Wage (NMW) for Apprentices is £3.50 per hour. This applies to 16-18 year old Apprentices and those aged 19 and over in the first year of their Apprenticeship. For all other Apprentices the National Minimum Wage appropriate to their age applies. The wage for Apprentices applies to both time spent on the job plus time spent training. For more information visit: www.gov.uk/national-minimum-wage-rates On successful appointment: • You will be entitled to receive statutory annual leave. • This is a weekly/monthly paid post. • You are responsible for funding your own travel to and from your place of work. • You must work with your Specialist to complete apprenticeship work on time and to the best of your ability. • You must conduct yourself in a safe and diligent manner and comply with health and safety policies and procedures. • You must uphold and promote the company policies and procedures, promoting those specifically to your area of work, including Equality and Diversity and Safeguarding. • Please note this vacancy may close earlier than the planned closing date in the event of the position being filled.

About the employer

Park Lane Self Drive are a successful and growing business. With a fleet of 90 vehicles at present they are keen to grow this with the addition of at least another 35 vehicles. All vehicles are new and changed every year to give their customers the very best in rental options. With a second office in Kirkby, this is a great company to join at this stage of their growth.

Employer

Park Lane Self Drive Ltd

Address

52

Ratcliffe Gate

Mansfield

NG18 2JL

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Training provider

  • Vision Business is part of the West Nottinghamshire College Group.  West Nottinghamshire College is one of the largest and most successful colleges in the country with a well-earned reputation for excellence particularly in the areas of apprenticeships. The college was named a national Beacon College in 2009. With 30,000 students nationwide and links with over 2,000 employers, we are a high-profile centre of education that is well known for producing work-ready, ambitious and highly-skilled individuals.  We offer apprenticeships, advanced apprenticeships and adult apprenticeships in a range of sector specialisms
  • An apprenticeship is an on the job learning programme that allows you, the apprentice, to earn a wage, gain valuable work experience and industry specific competence. You will be expected to work towards theory elements in addition to putting the theory into practice, some of this will be in your own time
  • As part of your apprenticeship and dependent on your prior attainment you may be required to complete Maths, English and ICT Functional Skills which are an integral part of your apprenticeship.   Upon successful completion you will be awarded additional certificates of recognition
  • Vision Business will also work with you to ensure your knowledge of Employment Rights and Responsibilities are at the required level for an apprentice
  • Should you have any questions or wish to discuss this or any other vacancy please call the Vision Apprentices team on 01623 627191 extension 8799

Apprenticeship standard

Customer service > Customer Service Practitioner

Training provider

VISION WEST NOTTINGHAMSHIRE COLLEGE

Applications for this apprenticeship are being processed by Vision West Nottinghamshire College

Contact

Lee Speed 01623627191 lee.speed@wnc.ac.uk


Before you apply

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Closing date: 30 Sep 2017