Customer Service Apprentice EASYFIT BLINDS LIMITED

Would you like to earn £150 per week? An opportunity has become available for a customer service Apprentice with Easy Blinds (A1 Blinds) in Blaydon.

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Closing date: 26 Sep 2017

Apprenticeship summary

  • Weekly wage

    £150.00

  • Working week

    Monday - Friday 9-5

    Total hours per week: 37.50

  • Apprenticeship duration

    24 months

  • Possible start date

    27 Sep 2017

  • Date posted

    06 Sep 2017

  • Apprenticeship level

    Intermediate Level Apprenticeship

  • Reference number

    VAC001306248

  • Positions

    1 available

Duties to include

  • Answering the telephone and dealing with enquiries
  • Processing outgoing post
  • Use of a diary system – to book in measures and fitting of blinds
  • Use of email, filing  /scanning and photocopying documents
  • Preparation of quotes and typing letters
  • Data entry
  • Will eventually progress onto invoicing
  • Assisting customers face to face within the showroom and dealing with their queries
  • Placing orders
  • Taking deposits
  • Completing sales order forms.

Requirements and prospects

Desired skills

  • Excellent people skills to be able to adapt to all levels and age groups
  • High level of motivation
  • Attention to detail
  • Excellent communication skills & telephone manner
  • Ability to multi-task
  • Good Numeracy and Literacy skills
  • Sound knowledge of Microsoft, Excel packages & Social Media Platforms
  • Ability to work independently and as part of a team
  • Punctual
  • Efficient
  • Be able to use own initiative

Personal qualities

  • Ability to make efficient use of resources
  • Ambitious individual, who is driven to achieve successful results
  • Previous customer service experience 

Qualifications required

Grades (or equivalent) A-D in Maths and English

Future prospects

A1 blinds would like someone to join their team, there will be some customer facing and a lot of customer contact via the phone. Progression and full time work opportunities will be offered to the right person.

Things to consider

May be required to work occasional Saturday mornings on a rota system (will be given time off during the week)

About the employer

Manufacturing and selling of blinds

Employer

EASYFIT BLINDS LIMITED

Address

Unit 4-5

Blaydon-On-Tyne

NE21 5SJ

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Training provider

  • Customer Service Practitioner L2 
  • In house training to be provided by the employer 
  • Functional skills in maths English and ICT to be provided by the training provider 
  • Supprt and guidance toward end of point of assessment

Apprenticeship standard

Customer service > Customer Service Practitioner

Training provider

KEY TRAINING LIMITED

Applications for this apprenticeship are being processed by Key Training Ltd

Contact

Lisa Potts 01912618906


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Closing date: 26 Sep 2017