Software and Network Support Apprentice - 12831 METRO SECURITY (GB) PLC

Seeking an apprentice who is looking to be involved in all elements of an IT career path. You will be both the Technical administrator and control room support for the business. You will have exposure to the database and softwares being developed by the wider team, allowing you to generate development reports and offer technical support.

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Closing date: 11 Oct 2017

Apprenticeship summary

  • Weekly wage


  • Working week

    Working hours, Monday - Friday, 9am - 5pm

    Total hours per week: 34.00

  • Apprenticeship duration

    14 months

  • Possible start date

    25 Oct 2017

  • Date posted

    06 Sep 2017

  • Apprenticeship level

    Advanced Level Apprenticeship

  • Reference number


  • Positions

    1 available

Key Responsibilities:

  • IT Remote Support, O/S, Network, Software Support
  • Database Administration and Development (SQL)
  • Internal Application Development and Support (.NET, Office and Office 365)
  • Reporting Development (SSR, POWER-BI)
  • Technical Administration/Housekeeping
  • Control Room Operations
  • CCTV and Intruder Alarm Technical Support

Requirements and prospects

Desired skills

Required Skills:

  • Build familiarity with database administration
  • Programming skills preferable
  • Logically Minded
  • Aptitude for problem solving
  • Aptitude for Customer Care
  • Willing to take responsibility
  • Works well as part of a team
  • Self-motivated

Personal qualities

An enthusiastic and professional attitude and commitment to learning new skills.

Qualifications required

Someone with ideally 3 GCSE grades (C and above) or equivalent, including Maths and English.

Future prospects

92% of QA Apprentices secure permanent employment after finishing their apprenticeship. Additionally there may be opportunities to undertake further apprenticeship training as many of our programmes offer on-going development tracks.

Things to consider

Benefits & Rewards: • Work with skilled and experienced team • Lots of work outings - birthday dinner/drinks • Team trips to Go - Karting • Chance to progress onto further apprenticeship training. • Exposure to development and infrastructure roles. Additional Information: You will join a small business and be surrounded by strong technically minded staff who want to support your personal progression into a technical career. The business have taken on apprentices before and are very close-knit. As it is a Smaller company you are able to engage more with clients and have more control over individual projects. This company allows you to work at your own pace, and our previous apprentices describe Metro Security to be friendly and a great place to work. Important Information “QA’s apprenticeship programmes may be funded in part by the European Union through the European Social Fund, which supports the development of employment opportunities and a skilled workforce.”

About the employer

Employer Description: Metro Security service the whole of the UK in all areas of security solutions. They develop applications to support all levels of security - whether these are small house alarm or a complete business security package, They can fully integrated bespoke retail management systems, so do development for businesses and for homes.




Trade City Unit 5

Ashton Road



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Training provider

IT Systems and Networking


Programme duration

  • L3 & L4 total: 31-39 months
  • Part 1 – Level 3 apprenticeship: 13-15 months
  • Part 2 – Level 4 apprenticeship: 18-24 months

Approximately 11% of training takes place in the QA learning centre classroom. 9% is done in the workplace, through online training, face-to-face meetings with your QA Technical Skills Coach, or developing your portfolio. The remaining time will be spent on your workplace activity.

Apprenticeship standard

Digital Industries > Infrastructure Technician

Training provider


Applications for this apprenticeship are being processed by QA Limited



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Closing date: 11 Oct 2017