Infrastructure Technician Apprentice Wharncliffe Business Systems Ltd

Baltic Training and Wharncliffe Business Systems are excited to be recruiting for a Trainee IT Support Consultant based at their offices in Tankersley. Working with Sage & Microsoft Solutions, this is an exciting opportunity to join a team with more than 35 years’ experience in implementing and supporting software solutions.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 30 Oct 2017

Apprenticeship summary

  • Weekly wage


  • Working week

    Monday to Friday 9am-5.30pm

    Total hours per week: 37.50

  • Apprenticeship duration

    12 months

  • Possible start date

    06 Nov 2017

  • Date posted

    06 Sep 2017

  • Apprenticeship level

    Advanced Level Apprenticeship

  • Reference number


  • Positions

    1 available

You will be working alongside existing staff and be mentored and trained to carry out the following duties:

  • Handling of incoming Service Cases assigned to you
  • Assisting colleagues on their Service Cases
  • Liaising directly with customers to Identify and resolves issues
  • Remotely connecting to client systems to diagnose and resolve issues
  • Working with colleagues to identify and resolve faults

Requirements and prospects

Desired skills

  • Great organisational and communication skills

Personal qualities

  • Passion for IT.

Qualifications required

  • 5 GCSE’s A-C grades, including Math’s and English.

Future prospects

Upon completion of the 12 month programme, there are real progression opportunities available. Along with your employer, you may decide to progress onto our level 4 programme and take your training even further.

Things to consider

The Apprenticeship National Minimum Wage (ANMW): From April 2017 the ANMW was set at £3.50 per hour. This applies to 16-18 year old apprentices and those aged 19 and over in the first year of their Apprenticeship. For all other apprentices the National Minimum wage appropriate to their age applies. The Minimum Wage for Apprentices applies to time spent on the job plus time spent training.

About the employer

An exciting opportunity for an Apprentice to join a leading IT solution provider with more than 27 years of experience in delivering IT systems for small and medium sized businesses.

Based at purpose built offices at Tankersely on the Barnsley/Sheffield border, the successful candidate will join a highly skilled existing team working in a combined technical support and configuration/installation role, giving excellent hands on experience for a range of hardware and software solutions based around Microsoft technologies.


Wharncliffe Business Systems Ltd


Wentworth Industrial Park

Maple Road


S75 3DL

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Training provider

  • Level 3 Advanced Apprenticeship in ICT
  • Level 3 Advanced Diploma in ICT Systems and Principles
  • Networking Fundamentals
  • Mobility and Device Fundamentals
  • ITIL Foundation
  • Cloud Fundamentals
  • Coding and Logic
  • Level 2 Functional Skills (Literacy, Numeracy and ICT)

Apprenticeship standard

Digital Industries > Infrastructure Technician

Training provider


Applications for this apprenticeship are being processed by Baltic Training Services Limited


Michael Walkington 01325731053

Employer's Application Instructions

Please follow the link to apply.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 30 Oct 2017