Due to enormous success since our launch a few years ago and the consistent growth of our sales team, we are now in a position to expand our Compliance Department. The Compliance Officer will be responsible for various aspects of Compliance

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Closing date: 01 Oct 2017

Apprenticeship summary

  • Weekly wage

    £200.00 - £240.00

  • Working week

    40 hours a week 9am – 6pm Monday - Friday

    Total hours per week: 40.00

  • Apprenticeship duration

    12 months

  • Possible start date

    02 Oct 2017

  • Date posted

    06 Sep 2017

  • Apprenticeship level

    Advanced Level Apprenticeship

  • Reference number


  • Positions

    1 available

Your main daily task is to monitor calls to ensure our consultants adhere to our script, rules and procedures set out by our regulator Tenet Line.

In addition to call monitoring, your other duties include file checks, dealing with investigations linked to potential complaints. Delivering constructive feedback to consultants. Working alongside the training towards the business? Department to implement any changes in rules.

Key Requirements

  • Attention to detail (essential)
  • Strong Organisation Skills
  • Excellent communication skills
  • Experience in working with Excel
  • Ability to work to strict deadlines
  • Experience in a financial company working within FCA guidelines
  • Team player focused on the success of the business as a whole
  • Professional and positive manner

Requirements and prospects

Desired skills

Attention to detail.

  • Methodical approach to work.
  • General solid reliability.
  • Use of Microsoft Word and Excel, Confident IT skills

Personal qualities

  • Eager to learn,
  • positive,
  • confident,
  • enthusiastic and ambitious

Qualifications required

Qualifications are not mandatory but good GCSE

results would be advantageous

Future prospects

For successful candidates who perform well in the apprenticeship there is definitely room for permanent Positions even if not in this specific role. As the company is growing and expanding there are going to Be opportunities in the future.

About the employer

Roxburgh are a financial services provider multiple clients in a mostly telephone based sector. They deal with clients throughout the UK from all different backgrounds to help them arrange their protection such as life insurance, income protection. They also have a mortgage department and investments/pensions department. They have a busy office environment dealing mostly online and on the phone. They are a very friendly and welcoming office with people of different ages and backgrounds. The apprentice would be mentored by the administration manager and the role would be to join the administration team working within the main office.




First Floor




GU14 7SR

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Training provider

Training will include 5 qualifications:
A skills-based NVQ Level 3 qualification in Business & Administration
A knowledge-based qualification in Business and Administration
Functional Skills English (unless exempt)

Functional Skills Maths (unless exempt)
Functional Skills ICT(unless exempt)

Apprenticeship framework

Business and Administration

Training provider


Applications for this apprenticeship are being processed by Boom Training Ltd


Grace Warren 02380682060

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Closing date: 01 Oct 2017