Customer Service Apprenticeship Saffron Group Practice

This apprenticeship vacancy is a great opportunity for an apprentice to progress and develop their career in Customer Service and move onto a career within the company.

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Closing date: 01 Oct 2017

Apprenticeship summary

  • Weekly wage

    £129.50

    Wages explained

    The current National Minimum Wage for an apprentice is £3.50 an hour. This rate applies to apprentices under 19 and those aged 19 or over who are in their first year.
    Apprentices must be paid at least the minimum wage rate for their age if they are aged 19 or over and have completed their first year.
    The minimum wage rates are £5.60 an hour for 18-20 year olds and £7.05 for anyone aged 21 and over.
    Apprentices are paid for their normal working hours and training that’s part of their apprenticeship (usually one day per week).

  • Working week

    Monday - Sat, Shifts TBC

    Total hours per week: 37.00

  • Apprenticeship duration

    12 months

  • Possible start date

    02 Oct 2017

  • Date posted

    06 Sep 2017

  • Apprenticeship level

    Intermediate Level Apprenticeship

  • Reference number

    VAC001305921

  • Positions

    1 available

  • Serving customers face to face
  • Stock counting
  • Telephone queries
  • Teamwork
  • Serving customers over the phone
  • Stock replenishment

Requirements and prospects

Desired skills

  • Good time keeping
  • Using initiative
  • Good communication skills
  • Willing to be flexible with working hours.
  • Committed, honest, reliable and willing to learn new skills
  • Good ability to work in a team and independently
  • Committed to learning and completing NVQ(QCF) apprenticeship period
  • Willing to follow instructions

Personal qualities

  • Polite
  • Pleasant
  • Honest
  • Trustworthy
  • Hardworking and committed
  • Reliable

Qualifications required

  • All candidates are screened on an individual basis for suitability for apprenticeship opportunity
  • However, GCSE A-C English and Maths or equivalent grades is desirable

Future prospects

Excellent chance of full time employment after completion of apprenticeship.

Things to consider

Candidates are advised to check the location of the vacancy prior to application and be able to travel to and from the location setting. Ideally A-C GCSE grades (or equivalent). Fantastic chance for the right learner- great enthusiasm for work, reliable. Good friendly environment.

About the employer

Pharmacy based on Saffron Lane

Employer

Saffron Group Practice

Address

579 Saffron Lane

Leicester

LE2 6UN

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Training provider

Intermediate Apprenticeship

  • Level 2 Diploma in Customer Service (QCF)
  • Functional Skills English Level 1
  • Functional Skills Maths Level 1

Advanced Apprenticeship

  • Level 3 Diploma in Customer Service (QCF)
  • Functional Skills English Level 2
  • Functional Skills Maths Level 2

Apprenticeship framework

Customer Service

Training provider

LEARNING FOR FUTURES LTD

Applications for this apprenticeship are being processed by Wise Origin

Contact

Harris Aslam 07881363147 harris@wiseorigincollege.com


Before you apply

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Closing date: 01 Oct 2017