Apprentice Leisure Receptionist 1LIFE MANAGEMENT SOLUTIONS LIMITED

Grantham Meres Leisure Centre - Managed by 1Life - are looking for an enthusiastic Leisure Receptionist Apprentice to work on a busy reception and gain valuable customer service experience along with an Apprenticeship in Customer Service.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 03 Oct 2017

Apprenticeship summary

  • Weekly wage


  • Working week

    30 hours, shift work

    Total hours per week: 30.00

  • Apprenticeship duration

    12 months

  • Possible start date

    10 Oct 2017

  • Date posted

    06 Sep 2017

  • Apprenticeship level

    Intermediate Level Apprenticeship

  • Reference number


  • Positions

    1 available

Grantham Meres Leisure Centre are looking for motivated and enthusiastic individuals to join their dynamic team and start learning from day 1.

The job will involve:
•       Maintaining safe, secure, clean, well maintained facilities that are accessible and inclusive for all.
•    Ensure that the reception, and associated offices and storage area are kept clean and free from clutter.
•    Ensure all customer information is readily available    
•    Offer a warm and friendly welcome every time
•    Deliver a customer experience that generates customer compliments
•    Listen, value and respond to all comments made by customers.
•    Start shifts on time
•    Wear uniform as per the company standard
•    Ensure that the ‘Customer Care’ and ‘Bookings and Reception’ standards are delivered consistently as per the company procedures.
•    Deliver a customer experience that generates customer compliments
•    Ensure knowledge of Site programmes, activities and special offers
•    Ensure all ‘bookings and reception’ enquiries are dealt with in an efficient and effective way.

The programme is 12-15 months in duration and you will be employed on a fixed term contract. On successfully completing your Apprenticeship we would expect to be able to offer you continued employment and development opportunities.

All of your training will be delivered by Lifetime training in the form of work based learning.

Requirements and prospects

Desired skills

Candidates must be confident and approachable as you will be the first point of contact at the leisure centre.

Personal qualities

You must be:
Dedicated to working towards your Apprenticeship

Qualifications required

No Qualifications requires

Future prospects

On-going training and development encouraged by the employer which will give the applicant the opportunity to move on to a full time job.

Things to consider

The key dates are to be used as a guide only. Should the right candidate be found, this vacancy may close early

About the employer

1Life is a forward thinking lifestyle and management solutions company that engages with people in local communities to enhance lives through health and wellbeing, physical activity, learning and the arts.




Grantham Meres Leisure Centre

Trent Road


NG31 7XQ

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Training provider

Apprenticeship in Customer Service L2
Functional Skills in Maths and English

Apprenticeship standard

Customer service > Customer Service Practitioner

Training provider


Applications for this apprenticeship are being processed by Lifetime Training Ltd

Employer's Application Instructions

Please click on the link below to apply

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 03 Oct 2017