Business Administration Apprentice Raynor Foods Ltd

You will be providing administration support for the Customer Service Team within a rapidly growing dynamic family run business. On a daily basis you will be expected to help deliver exceptional Customer Service and go that extra mile, ultimately leaving the customer happy.

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Closing date: 29 Sep 2017

Apprenticeship summary

  • Weekly wage


    Wages explained

    The current National Minimum Wage for an apprentice is £3.50 an hour. This rate applies to apprentices under 19 and those aged 19 or over who are in their first year.
    Apprentices must be paid at least the minimum wage rate for their age if they are aged 19 or over and have completed their first year.
    The minimum wage rates are £5.60 an hour for 18-20 year olds and £7.05 for anyone aged 21 and over.
    Apprentices are paid for their normal working hours and training that’s part of their apprenticeship (usually one day per week).

  • Working week

    9am - 5pm with 30 minute lunch break

    Total hours per week: 37.50

  • Apprenticeship duration

    12 months

  • Possible start date

    02 Oct 2017

  • Date posted

    05 Sep 2017

  • Apprenticeship level

    Intermediate Level Apprenticeship

  • Reference number


  • Positions

    1 available

Principle Duties:

  • Ensure telephone calls answered in timely manner in-line with Company policy
  • Processing daily orders which are received via Telephone, Email, Fax and Internet
  • Assisting the team in managing standing orders
  • General administration duties
  • Processing daily returns
  • Update CRM system
  • Updating customer price lists
  • Any other duties at the request of Customer Service Manager

Requirements and prospects

Desired skills

  • Excellent Telephone skills
  • To be able to communicate effectively both with customers, and with other team members.
  • Good working knowledge of Microsoft Office - Word, Excel and Outlook
  • A team player is essential
  • Manage/prioritise workload when under pressure

Personal qualities

  • Willing to exceed client and candidates expectations.
  • Highly motivated, pro-active and target driven.
  • Ability to multi-task and work to deadlines.
  • Positive outlook and good rapport building skills.
  • Good timekeeping and willing to learn.
  • Hard-working, driven and charismatic.

Qualifications required

Good English and Maths skills would be preferred

Future prospects

A permanent position will be available for the right apprentice.

Things to consider

Please be advised Central Training Group will be managing all applications for this vacancy. You must attend an information, advice and guidance session with Central Training Group, where an initial interview/meeting will take place before your application can be processed any further. Should you have any further questions please contact CTG on 0800 783 2901. **By contacting the employer you may jeopardise your application, please contact Central Training Group if you have any queries.**

About the employer

Raynor Foods was established 30 years ago. Since then, we have grown from a small family sandwich company into one of the leading wholesale sandwich suppliers in London, East Anglia and the South East. Raynors makes and supplies ready made sandwiches, wraps, paninis, snacks, sushi, salads and lunch bags to sandwich shops, cafes and coffee shops, retailers, catering companies, rail companies, airlines, schools, universities, hospitals and leisure and tourism venues.


Raynor Foods Ltd


Unit 4

Farrow Road



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Training provider

  • All training will be carried out within the workplace.
  • You are not required to attend college.
  • You will train towards an NVQ Level 2 in Business Administration.
  • Functional Skills if required.
  • The employer will train the candidate on the specific job role

Apprenticeship framework

Business and Administration

Training provider

Central Hairdressing & Joshua Galvin Academy

Applications for this apprenticeship are being processed by Central Training Academy


Kayley Campton 01702671227

Before you apply

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Closing date: 29 Sep 2017