Business Administration Apprentice Elms Medical Centre

The Elms Medical Centre is based near to the city centre L8, they are looking for the right candidate to join their team to help with business administration duties. You will be joining a friendly team and delivering a quality service to all patients.

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Closing date: 30 Oct 2017

Apprenticeship summary

  • Weekly wage


    Wages explained

    The current National Minimum Wage for an apprentice is £3.50 an hour. This rate applies to apprentices under 19 and those aged 19 or over who are in their first year.
    Apprentices must be paid at least the minimum wage rate for their age if they are aged 19 or over and have completed their first year.
    The minimum wage rates are £5.60 an hour for 18-20 year olds and £7.05 for anyone aged 21 and over.
    Apprentices are paid for their normal working hours and training that’s part of their apprenticeship (usually one day per week).

  • Working week

    30 hrs Monday to Friday

    Total hours per week: 30.00

  • Apprenticeship duration

    12 months

  • Possible start date

    01 Nov 2017

  • Date posted

    01 Sep 2017

  • Apprenticeship level

    Intermediate Level Apprenticeship

  • Reference number


  • Positions

    1 available

  • Supporting a team with general administration and reception duties
  • Interserve learning and employment will contact you in the first instance
  • Ensuring the office is ran efficiently
  • Excellent written and communication skills
  • Scanning various documents into their computer systems
  • Answering the telephone
  • Database entry used to inputting and Microsoft packages
  • Inbound and outbound telephone calls to work colleagues and clients
  • Post, filing and copying, faxing and scanning
  • Follow up calls
  • Working as part of a team

Requirements and prospects

Desired skills

  • Excellent database skills and knowledge of Microsoft packages would be an advantage
  • Great communication skills
  • Some experience of office work and answering calls
  • Time keeping
  • Able to carry out tasks when required
  • Able to work independently and as part of a team
  • Use of a diplomatic approach 
  • Excellent customer service skills
  • Understanding the clients needs and requirements
  • Listening skills
  • DBS is required prior to starting at the centre

Personal qualities

  • Smart and professional manner
  • Friendly and outgoing personality
  • Positive attitude
  • Willing
  • Patient
  • Confident
  • Some knowledge of business admin role
  • Enjoys a challenge
  • Problem solver
  • Accurate
  • Able to cope with day to day activities

Qualifications required

  • 5 GCSE A-C or equivalent desirable but not essential
  • DBS required and you should not be a patient of the medical centre due to data protection and confidentiality

Future prospects

Progression onto your L3 in Business administration, and if you are successful a full time job role.

Things to consider

Are you willing to work a late night if needed?

About the employer

The Elms Medical Practice ,based in the heart of Liverpool 8 they pride themselves on the service they give to customers. They are a large practice who help patients with all medical issues and problems. You will need to be understanding of peoples needs. This vacancy will close as soon as it fills. Interserve learning and employment will contact you in the first instance


Elms Medical Centre



The Elms


L8 3SS

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Training provider

L2 in Business Administration which is inclusive of your functional skills. The delivery of the qualification is delivered by Interserve and will be delivered within the workplace

Interserve Learning and employment will contact you in the first instance

Apprenticeship framework

Business and Administration

Training provider


Applications for this apprenticeship are being processed by Interserve Learning & Employment


Jules Westbrook

Before you apply

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Closing date: 30 Oct 2017