Customer Service Assistant Apprentice Gradcracker Limited

Gradcracker is the UK's careers site for Engineering and Technolgy and University students, you will be helpful and friendly with a good telephone manner and learn how to update site content and graphics and eventually have the chance to progress to managing your own customer base.

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Closing date: 30 Sep 2017

Apprenticeship summary

  • Wage

    Competitive salary

  • Working week

    Monday - Thursday, 9 am - 5pm (with half an hour for lunch) Friday, 9am - 5pm (with one hour for lunch)

    Total hours per week: 37.00

  • Apprenticeship duration

    13 months

  • Possible start date

    04 Oct 2017

  • Date posted

    31 Aug 2017

  • Apprenticeship level

    Intermediate Level Apprenticeship

  • Reference number

    VAC001303871

  • Positions

    1 available

Within this role we are looking for a helpful, friendly person with a good telephone manner, you will learn how to update site content and graphics and have the chance to progress to managing your own customer base,

You will be joining the best team in the business.


Requirements and prospects

Desired skills

  • We would like someone who is friendly, able to work on own initiative but also be a team worker, with excellent communication skills at all levels.
  • Good keyboard skills essential with a design interest (not graphic design)
  • Accuracy with attention to detail

Personal qualities

  • Conscientious
  • Willingness to learn new skills
  • Friendly person and not afraid to ask questions
  • Accuracy with attention to detail 

Qualifications required

  • Maths and English at GCSE grades A*-C (or equivalent)
  • Computer literate (basic)
  • Design interest (not graphic design)

Future prospects

This a permanent position, with a chance to develop within the company. As the apprentice progresses in their job role, the salary will be reviewed.

Things to consider

Please check out the bus services.

About the employer

Gradcracker is the UK's careers site for Engineering and Technology University students. Based in Easingwold, we provide a vibrant, fast moving working environment and you will be joining the best team in the business.

Employer

Gradcracker Limited

Address

94

Long Street

York

YO61 3HX

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Training provider

The successful applicant will undertake;

        Level 2 Diploma in Customer Services 

  • Personal Learning & Thinking skills
  • Employee Responsibilities and Rights

Functional skills at Level 1 in Maths, English and I.T. (if required)

All training to be delivered in the wokplace and on a one to one basis with tutor/assessor support

Apprenticeship Standards - Customer Services Practitioner the training provider is YH Training Services

Apprenticeship standard

Customer service > Customer Service Practitioner

Training provider

YH TRAINING SERVICES LIMITED

Applications for this apprenticeship are being processed by YH Training Services Ltd

Contact

Avril Deighton 01904 666713 avril.deighton@yh-group.co.uk


Before you apply

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Closing date: 30 Sep 2017