Apprentice Sales Administrator SMEREF2819 Esp Projects Limited

This role will be working closely with other team members, to provide class leading support to our varied customers during the consultation and sales of IT systems and solutions.

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Closing date: 03 Oct 2017

Apprenticeship summary

  • Weekly wage

    £149.85 - £260.85

    Wages explained

    The current National Minimum Wage rates are £4.05 an hour for 16 - 17 year olds, £5.60 an hour for 18 - 20 year olds and £7.05 for anyone aged 21 and over.
    Apprentices are paid for their normal working hours and training that’s part of their apprenticeship(usually one day per week).

  • Working week

    Monday to Friday

    Total hours per week: 37.00

  • Apprenticeship duration

    12 months

  • Possible start date

    06 Oct 2017

  • Date posted

    31 Aug 2017

  • Apprenticeship level

    Intermediate Level Apprenticeship

  • Reference number


  • Positions

    1 available

  • Research and processing of broadband, SIP and other third-party services.
  • Timely completion of service renewals with clients
  • Competent use of email and Office Suite applications
  • Daily administration of the internal sales tools, i.e. Microsoft Dynamics & Microsoft Planner. This will include creating opportunities and quotes for sales consultants and clients directly.
  • MIS and development of monthly reports and data inputting to internal CRM system
  • Communicate important feedback from customers internally
  • Assisting Engineer teams to achieve their end objectives. This may include supervised client site visits.
  • Liaising with other departments within the business for day to day running of engineer and Web teams
  • Understanding the sales performance metric
  • Other reasonable requests by management

Requirements and prospects

Desired skills

  • Excellent Time Management
  • Excellent organisational and multi-tasking skills

Personal qualities

  • Good customer service skills
  • Able to demonstrate good accuracy and attention to detail
  • Ability to work under strict, and often tight, deadlines.
  • A team playerwith high level of dedication
  • Excellent communication skills

Qualifications required

  • GCSE English and Maths A-C or equivalent

Future prospects

This could lead to a full time position

About the employer

ESP Projects are based in Sheffield, South Yorkshire, we provide IT Support, Web Design, Cloud Computing and other IT Services to small and medium sized businesses, Charities, Social Enterprise and Third Sector organisations. We work locally, regionally or even on a UK-wide basis. Our clients include all manner of companies from small home businesses to complex operations based across multiple offices.


Esp Projects Limited


Unit 2


Edmund Road


S2 4ED

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Training provider

Sheffield City Council work to match employers to training providers and help recruit suitable candidates. The Training Provider will be confirmed with you at a later stage however you should bear in mind that you may need to attend day release courses with your Training Provider and may need to travel for this. Apprenticeship Qualifications may include an NVQ, Personal Learning and Thinking Skills, Employee Rights Workbook and Functional Skills.

Apprenticeship framework

Business and Administration

Training provider


Applications for this apprenticeship are being processed by Lifelong Learning and Skills Service


Sharon Dhami 01142735769

Before you apply

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Closing date: 03 Oct 2017