Commercial Parts Apprentice Hgv Direct Ltd

From the onset and as part of your training you will be exposed to all aspects of the business. You will be expected to continuously strive to develop your understanding and knowledge of commercial vehicle parts, and provide exceptional service to our existing and expanding customer base.

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Closing date: 23 Sep 2017

Apprenticeship summary

  • Weekly wage

    £230.80

  • Working week

    Monday to Friday 8.30 - 17.30

    Total hours per week: 40.00

  • Apprenticeship duration

    3 years

  • Possible start date

    01 Oct 2017

  • Date posted

    31 Aug 2017

  • Apprenticeship level

    Intermediate Level Apprenticeship

  • Reference number

    VAC001303822

  • Positions

    1 available

Duties will include:

  • Answer incoming sales calls.
  • Help source the correct parts for the customer’s requirements.
  • Restock, serve and take cash payments on the sales counter.
  • Check in and book products on to the system.
  • Chase and release back orders.
  • Carry out the returns process.
  • Carry out regular stock takes.
  • Assist around the branch and warehouse where needed.
  • Help to develop branch promotions and also work with the Account Manager to build customer relationships.
  • General administration duties including credit control.
  • Ensure working area is clean, tidy and safe.
  • Comply at all times with company policies and procedures.

Requirements and prospects

Desired skills

  • Excellent organisational skills
  • Problem- solving approach
  • Effective communicator
  • Assertive
  • Customer service focus                
  • Multi -Tasker
  • Good interpersonal skills

Personal qualities

  • Be friendly and polite
  • Hardworking
  • Flexible
  • Energetic
  • Reliable & trustworthy
  • Team player

Qualifications required

GCSE (Grade C or above) or equivalent would be an advantage, however not essential as functional skills are offered as part of the framework.

Future prospects

Potential progression into Management and Business Development Roles

About the employer

Founded in 1984 HGV Direct Ltd initially started with branches throughout Derbyshire. The number of branches has increased throughout the East Midlands, East Yorkshire and South East to 11. Employing in excess of a 100 staff and with a large fleet, our branches hold a wide range of stock to cover the requirements for today’s customers, so in most cases can provide same day delivery – essential in helping customers minimise downtime. In rare instances where parts are not available ex-stock, they can usually be delivered the next day. The company also run a web site to provide nationwide, worldwide service at www.hgvdirect.co.uk. Due to the company’s size and arrangements with the leading brands in the industry, HGV Direct is able to offer products at a considerable discount to main dealers’ prices.

Employer

Hgv Direct Ltd

Address

420 Lees Hall Road

Dewsbury

WF12 9EQ

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Training provider

Reaseheath Training will be the apprenticeship provider for this Level 2 apprenticeship. The employer will give guidance and support throughout. The Framework of your apprenticeship may include Functional Skills in Maths, English & ICT. Reaseheath Training also offer optional extra industry qualifications at additional cost.

Apprenticeship framework

Vehicle Parts

Training provider

REASEHEATH COLLEGE

Applications for this apprenticeship are being processed by Reaseheath College

Contact

Jacqui Harvey 01270 613221 jacqui.harvey@reaseheath.ac.uk


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Closing date: 23 Sep 2017