IT Infrastructure Technician Apprentice - 12723 Lhoist Uk Ltd

As a private company, we believe in continuity and look for people with a long-term vision to help us to grow. That could be you! In our business, people matter. Our employees’ ongoing efforts to innovate and seek out new opportunities as well as their achievements have brought about our global success and growth. We appreciate and reward them.

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Closing date: 30 Nov 2017

Apprenticeship summary

  • Weekly wage


  • Working week

    Monday - Friday, 9am - 5:30pm

    Total hours per week: 37.50

  • Apprenticeship duration

    15 months

  • Possible start date

    04 Dec 2017

  • Date posted

    30 Aug 2017

  • Apprenticeship level

    Advanced Level Apprenticeship

  • Reference number


  • Positions

    1 available

We now have an exciting apprenticeship opportunity for an ambitious individual to work within out IT department. If you have a passion for IT and would like to kick start your career in the IT industry, we want to hear from you!

Main duties/ Responsibilities:
•    Support for Microsoft applications, Office, etc.
•    Supporting and maintaining Active Directory
•    Providing remote and face-to- face IT support
•    Restoring file backups where required
•    Documenting all areas of IT including procedures and processes
•    Prepare and provide user training materials
•    Assisting with projects
•    Manage support requests from users submitted via the ServiceDesk, phone, email or in person
•    Assist in the management of IT related inventory
•    Machine/Server build and maintenance

Requirements and prospects

Desired skills

Qualities / essential requirements
•    A basic understanding of networking protocols
•    A genuine passion/interest in IT
•    Good interpersonal skills

Personal qualities

An enthusiastic and professional attitude and commitment to learning new skills.

Qualifications required

3 x GCSE (or equivalent) at grades A-C in any subject plus GCSE English and Maths (or equivalents) at grade D or above

Future prospects

92% of QA Apprentices secure permanent employment after finishing their apprenticeship. Additionally there may be opportunities to undertake further apprenticeship training as many of our programmes offer on-going development tracks.

Things to consider

Benefits We believe in rewarding your progression within our organisation with an annual pay review increasing yearly. Important Information “QA’s apprenticeship programmes may be funded in part by the European Union through the European Social Fund, which supports the development of employment opportunities and a skilled workforce.”

About the employer

Here, you’ll the opportunity to set your career direction and create development plans in collaboration with your management. We offer access to multidisciplinary and international assignments as well as a comprehensive range of development opportunities. We encourage the cross-fertilization of ideas and best practice sharing to support you every step of the way. That starts from day one. Looking for a place where you can make a difference? Here you will have the opportunity to develop your talents in our challenging and rewarding environment.


Lhoist Uk Ltd



SK17 0EL

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Training provider

Approximately 11% of training takes place in the QA learning centre classroom. 9% is done in the workplace, through online training, face-to-face meetings with your QA Technical Skills Coach, or developing your portfolio. The remaining time will be spent on your workplace activity.

Apprenticeship standard

Digital Industries > Infrastructure Technician

Training provider


Applications for this apprenticeship are being processed by QA Limited


0345 074 7825

Before you apply

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Closing date: 30 Nov 2017