Receptionist/Administrator Apprentice The Hub Business Centre Ipswich Ltd

Do you consider yourself to be a warm, outgoing and organised person? The Hub Business Centre Ipswich Ltd are looking for a highly motivated and enthusiastic individual to join their team as a Receptionist/Administrator Apprentice!

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 23 Oct 2017

Apprenticeship summary

  • Weekly wage

    £168.75

  • Working week

    Monday-Friday 08:30-17:00 with one hour for lunch

    Total hours per week: 37.50

  • Apprenticeship duration

    12 months

  • Possible start date

    30 Oct 2017

  • Date posted

    30 Aug 2017

  • Apprenticeship level

    Intermediate Level Apprenticeship

  • Reference number

    VAC001303226

  • Positions

    1 available

This role covers a variety of duties including but not limited to; Covering a blend of marketing, Customer Service and Sales and communicating with current and prospective customers. The role is one of assistant to the Centre Manager and Director.

Customer Facing:

  • Social Media/Marketing Management
  • Generating market awareness and sales calls
  • Meeting & greeting all visitors to The Hub. Escorting potential new clients around and showing them the facilities
  • Telephone skills – receiving all incoming calls, taking and passing on messages
  • Enquiry Handling – from initial quotations to confirmed bookings
  • Dealing with customer problems/issues
  • Preparation of invoices and booking acknowledgements
  • General administration of all client associated paperwork end email communication
  • Ad hoc administrative support to the Centre Manager and Director
  • Distribution of incoming post. Franking outgoing post. Completion of Recorded and Special Delivery paperwork
  • Updating Electricity and Telephone Logs

Facilities Management:

  • To ensure the smooth day to fay running of the facility
  • Liaison with suppliers of goods and services to The Hub
  • Liaison with Cleaning Contractors monitoring standards and ensuring the highest level is achieved at all times
  • Management of refreshments in the Conference Rooms
  • Stock Management of refreshments and stationery
  • Weekly Fire Alarm Test

Requirements and prospects

Desired skills

  • Experience of using Microsoft Office programmes

Personal qualities

  • Strong customer service and telephone skills

Qualifications required

  • Minimum 5 GSCE’s (or equivalent) Grade C and above including Maths and English

Future prospects

Position could be made permanent on completion of apprenticeship

Things to consider

This vacancy may close early if sufficient applications are received. Please ensure you apply early to avoid disappointment.

About the employer

The Hub Business Centre in Ipswich. Providing the following services: Serviced offices Virtual offices Meeting and training rooms Counselling rooms Whether you’re looking to rent an office in Ipswich, establish a more professional image with a virtual office or hire a meeting room, training room, or counselling room on an ad hoc or regular basis call us today on 01473 381400 to discuss your requirements. The Hub Business Centre is a centrally located, modern office building in Ipswich. We are strategically positioned on the roundabout at Civic Drive and St. Matthews Street which forms part of the inner arterial link road and has good access to the A14 via either London Road or Norwich Road. The Hub is only a few minutes walk from the centre of town which boasts retailers such as Monsoon, Next, WH Smiths, Debenhams and M&S. There is a good range of local parking available and long term permits can be purchased for the Spiral car park on Civic Drive and for the car park on St. Matthews Street. There is a bus stop just outside and the Rail Station is a 15 minute walk away. Next to The Hub is The Gym Ipswich which offers a discount for our tenants.

Employer

The Hub Business Centre Ipswich Ltd

Address

2

Civic Drive

Ipswich

IP1 2QA

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Training provider

  • Customer Service Practitioner Apprenticeship L2
  • Functional Skills in English
  • Functional Skills in Maths
  • Functional Skills in ICT

Apprenticeship standard

Customer service > Customer Service Practitioner

Training provider

LIFETIME TRAINING GROUP LIMITED

Applications for this apprenticeship are being processed by Lifetime Training Ltd


Employer's Application Instructions

Please click on the link below to apply


This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 23 Oct 2017