Apprentice Transport Allocator IT Fleet Automotive Limited

This is a fantastic opportunity for someone to enter this well respected fleet transport firm. This role will allow development of the right candidate within an integral part of the business. The role comes with responsibilities and will require a strong candidate who can use their own initiative.

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Closing date: 30 Sep 2017

Apprenticeship summary

  • Weekly wage


  • Working week

    Mon-Fri, 8.00am to 6.00pm 1 hour lunch.

    Total hours per week: 45.00

    (the hours are based on the candidate being over 18)

  • Apprenticeship duration

    18 months

  • Possible start date

    05 Oct 2017

  • Date posted

    30 Aug 2017

  • Apprenticeship level

    Advanced Level Apprenticeship

  • Reference number


  • Positions

    2 available

The role of the Transport Allocator is to manage a team of between 10 - 15 self-employed Trade Plate Drivers, allocating and routing vehicle collections/deliveries to their individual work schedules using the FleetPlus system, and dealing with any challenges and concerns.

Key responsibilities 

  • Managing your own team of Trade Plate Drivers, ensuring an optimum number of vehicle movements are planned and allocated each day. As an apprentice, you will be allocating 10-15 drivers. Building up to 30-35 over the course of your development (usually a 2-year period).
  • Routing drivers to each vehicle collection/delivery, assisting with travel between each movement, to ensure that customer expectations and service levels are maintained.
  • Ensure that all information required for the achievement of vehicle collections/deliveries is accurately communicated clearly to your drivers.
  • Liaise with the Customer Service and Refurbishment departments to ensure that information is updated accordingly.
  • Provide all encompassing telephone support to your team of drivers, responding to concerns and issues in a manner that ensures resolution is achieved.
  • Work as part of the Transport team to manage the challenges presented by volume peaks and troughs and direct the appropriate transport resources accordingly.
  • Escalate any major issues and concerns to the Assistant/Transport Manager.
  • Record drivers’ holidays and any unplanned absences.
  • To provide excellent customer service to all internal and external customers, ensuring your standards meet with IT Fleet expectations.
  • Undertake training & development of your skills to cover for key staff absence through holiday and other absence cover.


Live the organisational values of It Fleet Automotive at all times whilst at work and when representing the organisation externally.

Health & Safety:

Adhere to all health and safety policies of the organisation and take responsibility for the health and safety of yourself and others.

Equality & Diversity:

Promote and protect the equality, diversity, rights and responsibilities of individuals and adhere to IT Fleet Automotive’s Equality and Dignity at Work and Diversity policies.

Data Protection:

Adhere to the requirements of IT Fleet Automotive’s Data Protection and Confidentiality policies at all times.


Undertake any other reasonable duties as requested by your Line Manager, the Managing Director or other members of the Management Team.

Requirements and prospects

Desired skills

  • Computer literate
  • Good communication skills

Personal qualities

  • Hard working
  • Close attention to detail
  • Enthusiastic
  • Punctual
  • Adaptable
  • Can use own initiative
  • Problem solver

Qualifications required

5 x GCSE (or equivalent) grade A* - C (5) and above, including English and Maths.

Future prospects

Permanent position available for the right candidate upon completion of the apprenticeship. Progression routes are also available depending on development and performance.

About the employer

IT Fleet Automotive has a dynamic approach to business so we can ensure our clients are our main priority. We offer an exceptional client experience, with staff that are committed to delivering an excellent customer service, a support network to ensure our staff receives the continual support and training required to give a consistent high level of customer service.


IT Fleet Automotive Limited


Notley Enterprise Park Unit 1

Raydon Road



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Training provider

As well as on the job training you will complete a Business Administration Level 3 apprenticeship. This may also include functional skills in English and Maths at level 1 and/or 2 depending on prior qualifications.

You will work towards:

  • Business Administration Level 3 apprenticeship
  • Functional Skills in English and Maths (no Functional Skills to be completed if you have obtained a GCSE C and above or equivalent)
  • Functional Skills level 2 will be completed, if you have obtained a GCSE D or E grade, Functional Skills level 1 or equivalent
  • Functional Skills level 1 will be completed, if you have not obtained any equivalent qualifications. Upon completing level 1 Functional Skills you will progress onto level 2

Apprenticeship framework

Business and Administration

Training provider

Skills Edge

Applications for this apprenticeship are being processed by Skills Edge


Natasha Rudd 03333 583559

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Closing date: 30 Sep 2017