Customer Service Apprentice. NEW PLATT MOTORS LIMITED

Do you have excellent customer service and able to work using your own initiative? New Platt Motors are looking for the right person to join their team.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 25 Oct 2017

Apprenticeship summary

  • Weekly wage


    Wages explained

    The current National Minimum Wage for an apprentice is £3.50 an hour. This rate applies to apprentices under 19 and those aged 19 or over who are in their first year.
    Apprentices must be paid at least the minimum wage rate for their age if they are aged 19 or over and have completed their first year.
    The minimum wage rates are £5.60 an hour for 18-20 year olds and £7.05 for anyone aged 21 and over.
    Apprentices are paid for their normal working hours and training that’s part of their apprenticeship (usually one day per week).

  • Working week

    8:30am - 5:00pm, Monday - Friday

    Total hours per week: 40.00

  • Apprenticeship duration

    12 months

  • Possible start date

    26 Oct 2017

  • Date posted

    04 Sep 2017

  • Apprenticeship level

    Intermediate Level Apprenticeship

  • Reference number


  • Positions

    1 available

The Customer Service Apprenticeship responsibilities will include:

  • Interpreting customer concerns and comments.
  • Assisting customers in the best way possible.
  • Liaising with customers about additional products and services.
  • Keeping customers updated and informed.
  • Handling customer complaints.
  • Responding to customer requests.
  • Ensuring customers have a good impression of the business and its products and services.

Requirements and prospects

Desired skills

  • Computer literate would be an advantage, but full training in using their in-house system will be given.

Personal qualities

  • New Platt Motors are looking for an enthusiastic individual who is looking to start their career in the business world.

Qualifications required

  • A desire to learn new skills.

Future prospects

Looking for a candidate who wants to continue their employment with them after they have achieved their qualification.

About the employer

Here at New Platt Motors we pride ourselves on Quality, Price and Efficiency"

Based in Wincham, Northwich, Cheshire and established in 1985 New Platt Motors is a family run Vehicle Body Repair Centre dedicated to providing exceptional service.

New Platt Motors works with private owners, insurers, fleet companies and specialist accident management companies, handling major and minor repairs to any make and model of vehicle.

Not only has our reputation grown over the years, but so has the size of our business. All repairs are carried out by our highly qualified staff, dedicated to providing excellent service at a competitive price




Chapel Street



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Training provider

  • An Apprenticeship is a 12 month work-based training programme where you can earn while you learn
  • You will be assigned an Apprentice Development Coach who will visit you in the workplace, every 4-6 weeks, as part of our commitment to your development and to ensure you succeed
  • Business Administration Level 2
  • Functional Skills in English, Maths & ICT (if required)

Apprenticeship framework

Customer Service

Training provider


Applications for this apprenticeship are being processed by Remit Ltd


Emily Draven

Employer's Application Instructions

Please click on the link below to apply

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 25 Oct 2017