Thomson Retail Apprentice, Southampton TUI Group

Joining Thomson Retail as an Apprentice, we will help you become a destination expert to recommend & sell holidays & extras to a range of our customers with an Advanced Apprenticeship Programme. You will learn to put customers at the heart of our business.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 24 Oct 2017

Apprenticeship summary

  • Weekly wage

    £150.00

  • Working week

    30 hours

    Total hours per week: 30.00

  • Apprenticeship duration

    2 years

  • Possible start date

    25 Oct 2017

  • Date posted

    25 Aug 2017

  • Apprenticeship level

    Intermediate Level Apprenticeship

  • Reference number

    VAC001302555

  • Positions

    1 available

As a Thomson Retail Apprentice you will learn to create unforgettable holidays for all of our customers with your personality, professionalism and personalised service. Over time, you will understand our customers and adapt your style using information provided to help you find ways to improve customer satisfaction and loyalty. Your growing knowledge will help us collaborate and answer questions for our international colleagues and customers. There will be modern technology to work with so you can discuss, recommend and sell suitable products and services, and promote and assist our customers to self-serve online.

You will inspire and respect your colleagues whilst sharing a great amount of fun. If things do not go quite right, you will grow in confidence to investigate and resolve every question or complaint straight away. You will start to enjoy change and challenges but regardless you will always ‘go the extra smile’. With our support your desire will lead you to achieve your qualification and importantly, your sales and service targets.

In addition to Thomson and First Choice, your scope will steadily grow to include our range of Cruise, UK and other exciting holiday products and with these comes a varied administration role. Finally, you will be guided to handle multiple currencies and comply with the procedures, upkeep and responsibilities of operating your local shop.


Requirements and prospects

Desired skills

  • A positive individual with a passion for learning how to deliver contemporary service
  • Confident and fun personality with a strong commitment to learn how to achieve targets
  • Willing to engage and collaborate at all times with customers and colleagues
  • A passion to work within tourism and actively grow and share your knowledge

Personal qualities

  • A positive individual with a passion for learning how to deliver contemporary service
  • Confident and fun personality with a strong commitment to learn how to achieve targets
  • Willing to engage and collaborate at all times with customers and colleagues
  • A passion to work within tourism and actively grow and share your knowledge
  • Candidates do not need to be eligible for funding to join our Apprenticeship Programme

Qualifications required

None specific required.

Future prospects

All Apprentices, upon successful completion of their qualification are guaranteed a permanent Travel Advisor role within TUI.

TUI actively encourages career progression and our qualified Apprentices are given the opportunity to continue their learning and grow their career within the business. Many of our qualified Apprentices have progressed into more senior roles as Deputy or Retail Manager.

Things to consider

Want to know what it's like to be an Apprentice in Thomson Retail please click on the link below to find out more.

http://tuijobsuk.co.uk/work-at-tui-travel/thomson-retail/apprentices/

The Apprenticeship National Minimum Wage (ANMW): From April 2017 the ANMW was set at £3.50 per hour. This applies to 16-18 year old apprentices and those aged 19 and over in the first year of their Apprenticeship. For all other apprentices the National Minimum wage appropriate to their age applies. The Minimum Wage for Apprentices applies to time spent on the job plus time spent training.

About the employer

TUI Group is the worlds number one integrated Tourism business. You may be familiar with some of our key brands which include Thomson and First Choice. Joining the TUI Group as a Apprentice, you will learn how we plan, price and sell our Thomson and First Choice holiday experiences. Over time, you will understand and take responsibility for how we optimise our occupancy and pricing whilst remaining competitive and achieving our targets. In addition to this you will learn how we select and decide what concepts and offerings to introduce to maximise customer satisfaction and loyalty. Your growing knowledge will help us deliver great results, collaborating with colleagues in the wider TUI Group to experience many different aspects of our business. Joining TUI on the Commercial Apprenticeship programme will not only provide you with the opportunity to develop and advance your career, but the benefits of being part of an exciting multi-cultural united team.

Employer

TUI Group

Address

8 Harbour Parade

Southampton

SO15 1BA

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Training provider

 

Joining TUI for an Apprenticeship we are committed to investing in you.  Whilst completing your qualification you will be working and receiving on the job training and support from your colleagues.  Additional support will also come from our Vocational Learning Team to enable you to gain your qualification.

On completion of our Apprenticeship you will gain the following certificates:

  • Functional Skills Maths and English at Level 1 & Level 2
  • Certificate in Travel Services Level 2 & Level 3
  • NVQ Diploma in Travel Services Level 2 & Level 3
  • Intermediate Apprenticeship in Travel Service and Advanced Apprenticeship in Travel Services

Apprenticeship framework

Travel Services

Training provider

TUI UK LIMITED

Applications for this apprenticeship are being processed by TUI Group


Other information

Apprenticeship National Minimum Wage (ANMW): The National Minimum Wage for Apprentices is £3.30 per hour (From October 1st 2016 this will be increasing by 3% to £3.40 per hour). This is the legal minimum pay per hour applying to 16-18 year old apprentices and those aged 19 and over in the first year of their apprenticeship. For apprentices 19 or over who have completed their first year and are continuing their apprenticeship, the National Minimum wage appropriate to their age applies.

Employer's Application Instructions

Please click on the link below to complete the on-line application, you will complete a short questionnaire and questions relating to your skills and experience. Our ref: EW05033AP


This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 24 Oct 2017