Ground & Maintenance Apprentice Liberty Living

Are you passionate about working at an exciting company? Want to earn while you learn? Then apply today!

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Closing date: 03 Oct 2017

Apprenticeship summary

  • Weekly wage


  • Working week

    Monday-Friday 9am – 5:30pm core hours

    Total hours per week: 40.00

  • Apprenticeship duration

    12 months

  • Possible start date

    10 Oct 2017

  • Date posted

    25 Aug 2017

  • Apprenticeship level

    Intermediate Level Apprenticeship

  • Reference number


  • Positions

    1 available

  • Provide front desk and telephone support; managing and dealing with day to day queries. 
  • Ensuring expectations and satisfaction is achieved in line with the National Code of Standards and Liberty Living’s own procedures.
  • Engaging with residents to help provide a ‘home-from-home’ experience.
  • Assisting Student Experience events and administration.
  • Ensure visitors are signed in and out of the site.
  • Registering and handing out resident post and parcels.
  • Be proactive and inform the management team of any problems and situations arising.
  • Be fully conversant with the residences’ Mental Health awareness protocols; be able to direct students to specialist resources and be able to deal with emergency situations if they arise.
  • Ensuring a high standard of customer service at all times.
  • Provide general administrative support to the residence team including writing letters, raising invoices, taking payments and issuing receipts, filing, photocopying, emailing and data entry.
  • Ensuring all office administration is completed in a timely and accurate manner.
  • Maintain records of students and occupancy lists.
  • Check daily night services/senior student log and record and inform management of any incidences.

Requirements and prospects

Desired skills

  • Ability to work with others and support other effectively in a team.
  • Effective customer service skills with a willingness to accommodate customer positively and communicate positive and negative messaged effectively with others.
  • Good personal organisation and administrative skills with the ability to self-organise to meet competing deadlines.

Personal qualities

  • Proactive, self-motivated, resilient, flexible & adaptable. 
  • Strong confident manner.
  • Committed to own learning and continuous improvement through training and development.

Qualifications required

  • Minimum: Educated to GCSE grade A – C in English and Maths or equivalent.
  • Good use and comprehension of spoken and written English.
  • Interest and willingness to study and train in order to successfully complete the appropriate apprenticeship modules and an aspiration to attain further qualifications and proven experience in this field of work.

Future prospects

Possible long term role at an exciting company.

About the employer

Liberty Living are a student accommodation provider based all over UK and mainland Europe offering accommodation in 21 cities, Liberty Living provide high quality off site university halls of residence. The company own and manage the buildings for students to live in, providing, housekeeping, maintenance, security and support to each residence. Liberty Living have just under 500 employees, have been going since 1999 and have a wide variety of company benefits and training initiatives in place.


Liberty Living



Liberty Dock

Clarence Road


LS10 1LU

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Training provider

Property Maintenance Operative Level 2

Apprenticeship standard

Property services > Property Maintenance Operative

Training provider

The Intraining Group Limited

Applications for this apprenticeship are being processed by The Intraining Group


Luke Helly 0330 123 3220

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Closing date: 03 Oct 2017