Customer Service and Resourcer Apprentice IG RECRUIT LIMITED

Are you looking for a career in recruitment? Are you driven and determined to be successful? If the answer is yes then apply today, your potential future job awaits!

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Closing date: 13 Oct 2017

Apprenticeship summary

  • Weekly wage


  • Working week

    Mon-Fri 9:00am -5:00pm

    Total hours per week: 35.00

  • Apprenticeship duration

    12 months

  • Possible start date

    16 Oct 2017

  • Date posted

    25 Aug 2017

  • Apprenticeship level

    Intermediate Level Apprenticeship

  • Reference number


  • Positions

    1 available

Key Training are currently recruiting for IG Recruit, a well know recruitment company for the IT and telecoms industry.

IG recruit are looking for a Customer Service and Resourcer Apprentice to work within the recruitment team and Identify, attract and shortlist candidates for the recruitment process to fulfil the requirements of the business brief and provide general administrative support to the recruitment function.

The daily duties for the successful candidate will be:

  • Dealing with incoming/outgoing phone calls
  • Speaking to potential candidates
  • Research, identify and attract candidates using all appropriate methods to satisfy job requirements
  • Write, place and update adverts in line with company procedures
  • Monitor responses/applications received and make sure that candidate’s applications are processed efficiently
  • Assist in the recruitment and selection processes by effectively liaising with the candidates and internal teams
  • Initiate, manage and develop candidate relationships
  • Accurate recording of candidate and client information on the recruitment database

This is an ideal apprenticeship opportunity for any eager, motivated and enthusiastic apprentice looking to start their career, don't miss out on this opportuntiy and be sure to apply now!

Requirements and prospects

Desired skills

  • Innovative
  • Time management and organisational skills

Personal qualities

  • Self-motivated and able to identify opportunities
  • Tenacious and resilient
  • Driven and determined to achieve targets and objectives
  • Attention to detail

Qualifications required

  • The ideal candidate will have GCSE grade A-C in Maths and English or equivalent, but if they do not have these we will provide Functional Skills training to gain these qualifications

Future prospects

There is the opportunity to progress onto a level 3 qualification and earn a full time position with IG recruit if the apprenticeship period is successful.

About the employer

Through many years of providing quality consultancy in the IT and Telecoms industries, IG are in an unparalleled position to add value for your recruitment needs. Our involvement in projects has given us an in-depth knowledge of many technologies, from their architectures to their sales cycles. This, in turn, has provided us with an unrivalled network within the industry and equips us with access to the highest-calibre candidates. Whether you are looking for Sales staff, Management, Developers, C-Level, Engineers or Project Management, we have the reach to find the appropriate candidates, the industry acumen to ensure that you are presented with relevant people and the recruitment know-how to provide an unrivalled service. IG Recruit are well-aware that no two situations are the same and all will need a tailored approach. We are able to understand your requirements and provide you with the best available resource. As independent consultants, we understand the complications of finding the correct candidate for a position. This is not limited to skills, salary and location, but encompasses the softer requirements, such as cultural fit and career aims.




Suite B

Brightwell Court

Martlesham Business Park



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Training provider

  • Level 2 NVQ in Customer service
  • Functional skills support in Maths, English and ICT if required

Apprenticeship standard

Customer service > Customer Service Practitioner

Training provider


Applications for this apprenticeship are being processed by KEY TRAINING LIMITED


Kristian Hammond

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Closing date: 13 Oct 2017