Apprentice Pharmacy Assistant (B454) Cohens Chemist

Whether you are interested in science or medicine, or you enjoy helping customers, and you can work in an organised way, then this may be the apprenticeship for you! As an Apprentice Pharmacy Assistant you will learn to be the first point of contact for our customers, who are from every walk of life.

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Closing date: 06 Oct 2017

Apprenticeship summary

  • Weekly wage


  • Working week

    Monday to Friday 9.00am till 6.00pm

    Total hours per week: 40.00

  • Apprenticeship duration

    15 months

  • Possible start date

    09 Oct 2017

  • Date posted

    24 Aug 2017

  • Apprenticeship level

    Intermediate Level Apprenticeship

  • Reference number


  • Positions

    1 available

By offering some of the industry’s best training and development, you will be supported in learning how to deal with customer prescriptions accurately. You will also be trained to sell over the counter medicines, order and label medication and manage and rotate stock levels. You will also learn about how we sell our non-prescription medication, and how we display it on our shelves. We will also train you to understand about patient confidentiality and data protection which are especially important when dealing with operational queries with GP’s. Patient care is at the heart of all of our training, and so this role is quite a responsibility! Don’t worry; we will give you plenty of training and support to help you complete your apprenticeship, ready for your next challenge.

As an Apprentice Pharmacy Assistant you will be responsible for providing excellent customer service and working to high standards, meeting individual and team objectives. You will also be responsible for assisting in the smooth running of the Branch by following Company procedures, as well as assisting with the dispensing and labelling of prescription items.

Duties will increase as you progress through the comprehensive training programme; covering all aspects of Pharmacy services, in which you will gain the knowledge and recognised qualification to successfully carry out your duties as a Qualified Pharmacy Assistant.

To be successful in this role you will need a desire to learn and progress in our business.

This position is ideally suited to someone who is hard working, motivated, have good communication, interpersonal skills and as well as good time keeping and organisational skills.

Requirements and prospects

Desired skills

Firstly, we would like you to have an interest in our sector, and we would need you to enjoy working with people, have a patient and sympathetic manner, but also to be friendly as you will play a vital part in helping to strengthen our bond with the community. We will need you to be able to use discretion and be tactful when discussing confidential information, or a customer’s illness. We need you to be methodical and organised, and be able to carry administrative roles in areas such as record keeping. You will have good communication skills as you will need to be able to clearly explain instructions to customers, based on the advice that the Pharmacist will give you. You must have the ability to remain calm when under pressure and maintain a high level of concentration. Good attention to detail is also important when dealing with medication. It is also essential that you can work as part of a team. If you have worked in a retail environment, then that would be a real advantage to us, we in turn will train and develop you into a confident team member who can provide excellent customer service in a pharmaceutical environment.

Personal qualities

  • Smart in appearance
  • Punctual
  • Willingness to learn and develop personally to improve understanding of the role
  • Trustworthy
  • Confident

Qualifications required

Maths and English equivalent to a GCSE A- C – essential.

Future prospects

Successful completion of this apprenticeship could lead you to undertake the Dispensing Technician qualification and more besides! You will also, in time, have the opportunity to consider a Supervisory position and a relevant qualification, if this is the route that you wish to consider with Cohen’s. In addition to this opportunity, with these qualifications you could also look at other careers paths in the industry such as a Clinical Support worker, Dispensing Optician or even use your experience to work in hospitals, medical laboratories manufacturing medicines and field-based pharmaceutical sales. Whatever route you take with your passion in the health and medical sector, begin your career with Cohens.

Things to consider

This position is on a Fixed Term basis for 15 Months, whilst the successful applicant completes the Pharmacy Apprenticeship. This may be reviewed at the end of the fixed term contract and may lead to a permanent position within the business.

About the employer

The Cohens Group offers friendly and trusted pharmacy service through our network of branches to local communities; we pride ourselves on how we build our relationships with not just our customers, but those who we do business with as well. The Cohens group have more than 165 branches and we pride ourselves on the difference we make in each community our branches are in. The company has a head office at Bolton where the HR, IT, Finance, Locum Services, Buying and Merchandising and Warehousing, Distribution and Fleet are all co-ordinated from.


Cohens Chemist



Holmfield Road



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Training provider

  • Level 2 NVQ Certificate in Pharmacy Service Skills
  • Level 2 Certificate in Pharmaceutical Science
  • Employment Rights and Responsibilities
  • Level 1 Functional Skills in Maths and English (if required)

Apprenticeship framework

Health - Pharmacy Services

Training provider


Applications for this apprenticeship are being processed by Learning Unlimited


Recruitment Team 0161 244 9443

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Closing date: 06 Oct 2017