Apprentice Customer Service assistant Seko Logistics

Do you have a keen interest in working within an internationally recognised company? Are you a highly confident individual with great communication skills? If so, Key Training has the perfect vacancy for you!

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Closing date: 02 Oct 2017

Apprenticeship summary

  • Weekly wage

    £150.00

  • Working week

    Mon-Fri, 9am-5pm (1 hour lunch break)

    Total hours per week: 40.00

  • Apprenticeship duration

    12 months

  • Possible start date

    03 Oct 2017

  • Date posted

    23 Aug 2017

  • Apprenticeship level

    Intermediate Level Apprenticeship

  • Reference number

    VAC001301011

  • Positions

    1 available

SEKO started out in business in 1976, operating out of a single Chicago office. Since then, they have built a solid reputation throughout the world as an innovative and flexible provider of first class logistics services. 

SEKO provides complete Supply Chain Solutions, specialising in transportation, logistics, forwarding and warehousing. They also lead the industry with innovative and customisable IT solutions, which provide a seamless flow of information and give their growing customer base true supply chain visibility.

SEKO are looking for a confident and polite individual with great attention to detail to join their experienced team. SEKO have promised that the successful candidate will be supported by the senior office members who each have a wealth of experience to back them up.

Roles and Responsibilities:

  • Assist in the daily upkeep of the company’s database and to keep customers up to date with their purchases
  • Data Entry
  • Speak to customers on the phone and build relationships
  • Filing documents
  • Booking courier shipments
  • Send customers tracking numbers
  • Answer customer queries

This is a fantastic opportunity to further your customer service skills and learn from a highly-experienced team. You will also be working towards a widely-recognised level 2 Qualification in Customer Service with the potential opportunity to progress onto the Level 3 Qualification after successful completion of the Level 2.

If you find this vacancy appealing and think that you tick all the boxes then please don’t hesitate to apply!


Requirements and prospects

Desired skills

  • Good communication skills
  • Great telephone manner
  • Excellent attention to detail

Personal qualities

  • Confident 
  • Motivated 
  • Polite

Qualifications required

  • GCSE grade A*-C in Maths, English and IT (desired but not essential)

Future prospects

Permanent contract available after apprenticeship.

Things to consider

The Apprenticeship National Minimum Wage (ANMW): From April 2017 the ANMW was set at £3.50 per hour. This applies to 16-18 year old apprentices and those aged 19 and over in the first year of their Apprenticeship. For all other apprentices the National Minimum wage appropriate to their age applies. The Minimum Wage for Apprentices applies to time spent on the job plus time spent training.

About the employer

SEKO started out in business in 1976, operating out of a single Chicago office. Since then, they have built a solid reputation throughout the world as an innovative and flexible provider of first class logistics services.

Employer

Seko Logistics

Address

Cody Technology Park, Old Ively Road

Farnborough

GU14 0LX

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Training provider

  • Level 2 Qualification in Customer Service with the opportunity to move onto the Level 3 Qualification 
  • Level 2 Functional Skills (if required)

Apprenticeship standard

Customer service > Customer Service Practitioner

Training provider

KEY TRAINING LIMITED

Applications for this apprenticeship are being processed by KEY TRAINING INVESTMENTS

Contact

Azz Salam 07903880074 azz.salam@keytraining.co.uk


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Closing date: 02 Oct 2017