Customer Service Apprentice Blacks

This vacancy is for a Customer Service Apprentice based in Blackpool, Lancashire. The successful applicant will have the opportunity to undertake valuable work experience whilst gaining on the job qualifications.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 29 Sep 2017

Apprenticeship summary

  • Weekly wage

    £131.25

    Wages explained

    The current National Minimum Wage for an apprentice is £3.50 an hour. This rate applies to apprentices under 19 and those aged 19 or over who are in their first year.
    Apprentices must be paid at least the minimum wage rate for their age if they are aged 19 or over and have completed their first year.
    The minimum wage rates are £5.60 an hour for 18-20 year olds and £7.05 for anyone aged 21 and over.
    Apprentices are paid for their normal working hours and training that’s part of their apprenticeship (usually one day per week).

  • Working week

    TBC at the interview

    Total hours per week: 37.50

  • Apprenticeship duration

    12 months

  • Possible start date

    09 Oct 2017

  • Date posted

    24 Aug 2017

  • Apprenticeship level

    Intermediate Level Apprenticeship

  • Reference number

    VAC001300831

  • Positions

    1 available

  • Providing support in a fabric shop including customer engagement
  • Answering calls 
  • Dealing with enquiries

Requirements and prospects

Desired skills

  • Excellent communication and people skills
  • A confident and positive attitude
  • Word processing skills
  • Good verbal communication and listening skills
  • Ability to follow instructions and organise yourself to complete tasks fully and on time
  • Ability to use initiative to think through problems to find solutions
  • Literate with good written communication
  • Ability to check for accuracy and give attention to detail
  • Ability to answer, speak confidently and take messages on the phone
  • Knowledge of spread sheets, word processing and databases
  • Ability to use initiative
  • Calm under pressure
  • Motivated
  • Good personal organisation
  • Team worker

Personal qualities

  • The ability to work as an individual as well as part of a team and be respectful to team members at all times
  • Be an excellent communicator at all levels, via telephone and face to face
  • Be able to use their own initiative

Qualifications required

Essential criteria:

  • The suitable candidate must posess good understanding of basic Maths

Future prospects

There is potential progression for the right candidate to become a permanent member of staff on completion of their NVQ.

Things to consider

Please do not contact Company direct. PLEASE NOTE; we reserve the right to close any vacancies from further applications when we have received a suitable number of applications from which to make a shortlist. Please ensure you apply ASAP if you wish to be considered for this role.

About the employer

Thomas Black set up his own sail making business on the Clyde River. Using the same materials and expertise he had developed equipping boats and ships, he deftly turned his hand to crafting tents and shelters that epitomised the quality and workmanship that Blacks still stand for today.

Employer

Blacks

Address

Blackpool

FY1 1BN

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Training provider

  • BTEC Diploma in Customer Service embedded in the BTEC
  • Employer Rights and Responsibilities
  • Functional Skills Mathematics and English
  • Personal Learning and Thinking Skills

Apprenticeship framework

Customer Service

Training provider

TRAINING 2000 LIMITED

Applications for this apprenticeship are being processed by Training 2000 Ltd


Employer's Application Instructions

Please can you apply online at www.training2000.co.uk quoting the reference number of the vacancy you are interested in. If you have already applied online please call 01254 546 59 and we can add the vacancy to your current application form.


This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 29 Sep 2017