Apprentice Financial Loans Assessor 1Plus1 Loans Limited

Dealing with customers who have requested more information on products and services, being proactive and helpful at all times.

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Closing date: 27 Oct 2017

Apprenticeship summary

  • Weekly wage


    Wages explained

    The current National Minimum Wage for an apprentice is £3.50 an hour. This rate applies to apprentices under 19 and those aged 19 or over who are in their first year.
    Apprentices must be paid at least the minimum wage rate for their age if they are aged 19 or over and have completed their first year.
    The minimum wage rates are £5.60 an hour for 18-20 year olds and £7.05 for anyone aged 21 and over.
    Apprentices are paid for their normal working hours and training that’s part of their apprenticeship (usually one day per week).

  • Working week

    9.00am – 6.00pm Monday - Friday

    Total hours per week: 40.00

  • Apprenticeship duration

    52 weeks

  • Possible start date

    01 Nov 2017

  • Date posted

    22 Aug 2017

  • Apprenticeship level

    Intermediate Level Apprenticeship

  • Reference number


  • Positions

    1 available

Duties to include:

  • Replying to customers who have requested more information on products and services, being proactive and helpful at all times.
  • Gathering all relevant information by completing a detailed fact find.
  • Inbound and outbound calling, building a strong rapport with customers.
  • Completing and assessing all stages of the loan application, taking responsibility and ownership. Referring to senior manager for underwriting decisions / queries.
  • Working in compliance to all DPA, FCA and company policies and regulations.

Requirements and prospects

Desired skills

  • Ambitious and driven to meet targets
  • Preferable customer service experience / Confident to speak to customers
  • Good attention to detail, punctual, reliable and a good team player

Personal qualities

  • Must be able to show initiative,  as well as be honest, reliable and trustworthy
  • Personable and easy to speak to.

Qualifications required

Not Applicable

Future prospects

An excellent opportunity to gain an all-round insight working within the financial services sector. There is scope for progression opportunities for you to grow with the business.

Things to consider

This company is based on the border of Huyton and Netherley. Please consider travel arrangements.

About the employer

A small loan company, offering financial assistance and loans to members of the public, they have an emphasis on customer service and treating people fairly.


1Plus1 Loans Limited


Yew Tree Farm

Netherley Road


L35 1RG

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Training provider

  • Level 2 in Financial Services
  • Level 2 Functional Skills (If Applicable)

Apprenticeship framework

Providing Financial Services

Training provider


Applications for this apprenticeship are being processed by St Helens Chamber Limited


Lindsey Hull 01744 742018

Before you apply

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Closing date: 27 Oct 2017