Customer Service Apprenticeship. CFJ HOLDINGS LTD

We require 8 Customer Service Apprentices to deal with general duties.

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Closing date: 29 Sep 2017

Apprenticeship summary

  • Weekly wage

    £136.50

    Wages explained

    The current National Minimum Wage for an apprentice is £3.50 an hour. This rate applies to apprentices under 19 and those aged 19 or over who are in their first year.
    Apprentices must be paid at least the minimum wage rate for their age if they are aged 19 or over and have completed their first year.
    The minimum wage rates are £5.60 an hour for 18-20 year olds and £7.05 for anyone aged 21 and over.
    Apprentices are paid for their normal working hours and training that’s part of their apprenticeship (usually one day per week).

  • Working week

    Monday-Thursday 10am-6pm Friday 10am-5pm

    Total hours per week: 39.00

  • Apprenticeship duration

    12 months

  • Possible start date

    02 Oct 2017

  • Date posted

    07 Sep 2017

  • Apprenticeship level

    Intermediate Level Apprenticeship

  • Reference number

    VAC001300629

  • Positions

    8 available

We require 8 Customer Service Apprentices to undertake the following duties -

  • Speaking to clients via the telephone to establish whether they will benefit for a debt management service.
  • Offering company advice and guidance appropriately for the needs of the individual.
  • Using the CRM system on a daily basis for entry and retrieving client information. 
  • Managing your daily activities and follow up any potential leads.
  • Full company training given by the company as and when required.

Requirements and prospects

Desired skills

  • Excellent communication skills.
  • Confident.

Personal qualities

  • Good team player.

Qualifications required

  • No qualifications required.

Future prospects

Full time employment at end of apprenticeship.

About the employer

We are a new company based in Speke, who are a call centre and deal with clients who have debt management and bankruptcy.

Employer

CFJ HOLDINGS LTD

Address

35

Merdian Business Village, Hansby Drive

Liverpool

L24 9LG

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Training provider

  • You will work towards an NVQ Level 2 in Customer Service and your functional skills in English and Maths.

Apprenticeship framework

Customer Service

Training provider

ROCKET TRAINING LIMITED

Applications for this apprenticeship are being processed by Rocket Training Limited

Contact

Lee Davis 0151 259 1556 lee.davis@rockettraining.co.uk


Before you apply

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Closing date: 29 Sep 2017