Business Support Apprentice Dorset Clinical Commissioning Group

This is an excellent opportunity for a motivated and enthusiastic individual to become part of a growing and professional organisation. Based at our offices in Dorchester the successful candidate will provide administrative support to the Service Delivery team to enable the achievement of key tasks.

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Closing date: 01 Oct 2017

Apprenticeship summary

  • Weekly wage


    Wages explained

    The current National Minimum Wage for an apprentice is £3.50 an hour. This rate applies to apprentices under 19 and those aged 19 or over who are in their first year.
    Apprentices must be paid at least the minimum wage rate for their age if they are aged 19 or over and have completed their first year.
    The minimum wage rates are £5.60 an hour for 18-20 year olds and £7.05 for anyone aged 21 and over.
    Apprentices are paid for their normal working hours and training that’s part of their apprenticeship (usually one day per week).

  • Working week

    Monday- Friday Times TBC

    Total hours per week: 37.50

  • Apprenticeship duration

    18 months

  • Possible start date

    02 Oct 2017

  • Date posted

    21 Aug 2017

  • Apprenticeship level

    Intermediate Level Apprenticeship

  • Reference number


  • Positions

    1 available

Job purpose

  • Assist in providing a comprehensive and efficient administrative service to the Directorate
  • Liaise with staff at all levels of the CCG in order to produce documentation, papers and reports for meetings
  • Create and maintain effective working relationships at all levels, internal and external to the CCG including; locally, regionally and nationally
  • Maintain the highest level of discretion and confidentiality when managing highly confidential and sensitive information
  • Work co-operatively with the Business Support Team in supporting the work of the Directorate
  • Maintain timely and accurate outputs for all work

Requirements and prospects

Desired skills

  • Keyboard/typing skills
  • Basic knowledge of Microsoft Office packages, in particular Excel of Finance coding structures
  • Good level of numeracy and accuracy skills
  • Evidence of good communication skills, both verbal and written

Personal qualities

  • Diligent/organised
  • Demonstrable ability to prioritise effectively and meet deadlines
  • Ability to use own initiative within sphere of responsibility & deputise for your colleagues

Qualifications required

  • GCSE grades A-C in Maths and English Language or equivalent

Future prospects

For the right candidate future prospects are excellent, Dorset Clinical Commissioning Group are keen to develop the individual and help them begin a long-term career.

Things to consider

Health and safety Under the Health and Safety at Work Act 1974, as an employee, you must take reasonable care for the health and safety of yourself and for other persons who may be affected by your acts or omissions at work. The Act also states that you must not intentionally or recklessly interfere with or misuse anything provided in the interests of health, safety and welfare. You are also required to make yourself aware of Dorset CCG’s Health and Safety Policies and to report any accidents/incidents. Equality & diversity Dorset CCG is committed to developing, supporting and sustaining a diverse workforce, representative of the community it serves, through the creation of a work environment where staff are able to do their jobs to the best of their abilities without having to face discrimination or harassment. All employees have a responsibility to ensure that they understand the standards expected and that they promote and adhere to the policies and measures adopted by Dorset CCG. Confidentiality and data protection Confidential and personal information related to staff, patients and Dorset CCG must not be disclosed within or outside the place of work, except in the proper discharge of duties. It is the responsibility of all staff to be aware of their obligations in respect of the Data Protection Act 1998, as outlined in Dorset CCG’s Policy and Procedure. Vulnerable adults, children & young people All members of staff have a duty to safeguard and promote the welfare of vulnerable adults, children and young people in all relevant areas of their work. This will include timely attendance at relevant training events and compliance with the Bournemouth, Dorset and Poole Inter-Agency Safeguarding Procedures. Job and development review All employees are entitled to have at least an annual job and development review with their line manager, which will include drawing up a personal development plan and reviewing the job description. NO SMOKING POLICY Smoking is prohibited on all Dorset CCG premises. Dorset CCG’s No Smoking Policy and Health and Safety Policy are available on the Intranet Site and from your Line Manager.

About the employer

NHS Dorset Clinical Commissioning Group (CCG) is the commissioning organisation for the whole county of Dorset. The group is a membership organisation, formed of all 100 local GP practices in the county. Our mission is to support the people of Dorset to lead healthier lives. You can read more about what we stand for. NHS England have also produced a guide called Understanding the new NHS which outlines the organisations and systems that define, sustain and regulate the NHS (including the role of CCGs). What do we do? Our principal work is to plan, develop and buy health services on behalf of the local people. We are responsible for buying: • Planned hospital care • Urgent and emergency care, including the 111 service • Community health services • Rehabilitation care • Maternity, children's and family services • NHS continuing healthcare. Our key providers across the county include: • Dorset HealthCare • Dorset County Hospital • Poole General Hospital • Royal Bournemouth and Christchurch Hospitals • Salisbury Hospital • Southampton University Hospital • Yeovil Hospital • South West Ambulance Service. There are many other service providers from the charitable, voluntary and private sectors that allow patients a wider choice of service location and type. We are committed to improving the local health services to reflect our local population needs and do this by working through a number of clinical work programmes (clinical commissioning programmes - CCPs), to consider where improvements can be made. Each of these work programmes is led by a local GP, supported by other doctors, specialists and commissioning managers. How do we work? All 100 GP practices are sub-grouped into 13 locality groups (or geographical areas), which have been involved in commissioning for the local region for many years. Each locality has a Locality Chairperson (a local GP), who is also a member of our Governing Body. This ensures our decisions are clinically-led. The Governing Body is made up of our 13 Locality Chairpersons, a Governing Body Chairperson, an accountable Chief Officer, an accountable Chief Finance Officer, two Lay Members, a Nurse Lead and a Secondary Care Lead. You can view more details on the structure of our Governing Body and it's primary focus. The Governing Body is a key decision-making group of the CCG. We also have a Clinical Commissioning Committee which reports to the Governing Body, made up of the Chairpersons of our six CCP workstreams, Executive Members and Lay Members.


Dorset Clinical Commissioning Group


Vespasian House

Bridport Road



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Training provider

As part of this Apprenticeship you will receive full training required.

Apprenticeship Framework

  • Level 2 Diploma in Business Administration
  • Functional Skills in Maths, English and ICT Employment Rights and Responsibilities
  • Personal Learning and Thinking Skills

Apprenticeship framework

Business and Administration

Training provider


Applications for this apprenticeship are being processed by Yeovil College


Serena Foreman 01935 845557

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Closing date: 01 Oct 2017